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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,625 Reviews

2,625 Reviews of Empire Nissan of Hillside - Service Center

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September 23, 2023

This dealer can not fix "Check Engine," sign for my Nissan 2023 Frontier Pick up. within 7000 miles, Check Engine sign came on, shows poor Nissan vehicle. This Dealer don't have required loaner vehicl More

by Jiten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Navarro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Elbahbouhi
Oct 13, 2023 -

Empire Nissan of Hillside responded

Thank you for your feedback. We sincerely apologize for the inconvenience you've experienced with your 2023 Nissan Frontier and the check engine light issue you've encountered. We understand how frustrating it can be when your vehicle requires frequent attention. We would like to speak with you on your review. Please contact our General Manager Mike Delacruz at (973)969-3384 or mdelacruz@eagny.com at your earliest convenience. Thank you and have a great day!

September 16, 2023

Great service and friendly advisor would come again for future services. Made me fell great about my knee car. More

by RAMOSADRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

My representative was great helpful inform of information I wasn’t aware off She was aswesome ( Sasha) More

by DANIARODRIGUEZ0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

The service was excellent and the staff was very courteous, helpful and professional. The experience was wonderful. Sincerely, Ronald Hutchinson. More

by RONHHUTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

I didn't have to wait very long. They were very nice from the door More

by COOLIE1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elio Ramos
September 09, 2023

Friendly sale people service employee nice Wait time was short last time that I was there More

by JULIE.HARRIS057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Very poor service this time. The car was not cleaned. The date to return on windshield is not on. More

by HTORRES829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Herold Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Much better service than the last appointment I had. Very pleased this time around way to improve More

by ERICHARRIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Hassel free appt quick and easy, all Representatives very nice and pleasant made it very easy More

by STEPHANIECOHEN43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

Best dealer out there with very professional service. They treat customers with great respect and do a job well done. More

by MANYJESUS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Evelin Carrasc
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