Empire Nissan of Hillside - Service Center

I have used the service dept at this dealership now three times and each time the experience gets better. My advisor Evelyn is amazing and is the reason I continue to come back there and refer them! I bring times and each time the experience gets better. My advisor Evelyn is amazing and is the reason I continue to come back there and refer them! I bring my son’s car from his college in NY to get serviced here because I wouldn’t trust another dealership handling things like they do. When I’m ready to get him a new car because of the service I have received from Eveleyn they will absolutely get my business More

I appreciate Hillside Nissan and My service professional Isiah for the immaculate service and care for My vehicle Isiah for the immaculate service and care for My vehicle More

Customer service was awesome and fast And I really appreciate the way my was taking care of appreciate the way my was taking care of More

Fast and good service. Evelyn and the mechanic team always keep me informed. Never had an issue with the service. Evelyn and the mechanic team always keep me informed. Never had an issue with the service. More

El servicio al cliente está bien el único inconveniente es el tiempo me pareció muy larga la espera más de tres horas es el tiempo me pareció muy larga la espera más de tres horas More

El servicio es muy bueno gracias espero que siempre sea así cada vez que estemos en un Nissan así cada vez que estemos en un Nissan More

Excellent customer service! Keep up the good work!! They fixed my concerns the first time around with no hassles. They are super friendly and definitely will come again! Keep up the good work!! They fixed my concerns the first time around with no hassles. They are super friendly and definitely will come again! More

Isaiah was great! Very helpful and very knowledgeable. He always takes care of my vehicle needs! Very helpful and very knowledgeable. He always takes care of my vehicle needs! More

Sasha Ordonez, was courteous, informative, as well as, helpful with my vehicle. Everything was explained. helpful with my vehicle. Everything was explained. More

If I could give zero stars I would. I went here for a regular oil change, multi-point inspection, and to screw back the cover/shield underneath my vehicle that protects my parts. Every I went here for a regular oil change, multi-point inspection, and to screw back the cover/shield underneath my vehicle that protects my parts. Every time I come to this dealership for service there is always an issue with them putting things back properly. I can never get my vehicle back the same way it was turned into them. Well the other day was my finally time coming to this Nissan, they are under below average for me with there service. It seems as though they just hire anybody, and they don’t care if they do great work or not. There were hardly any people in there that day, so my vehicle should have been well taken care of. This was not the case, they didn’t do a multi-point inspection, and they did not put any of my screws back for the cover underneath my vehicle. Get on the parkway, and I here something dragging. Pull into the gas station, and my cover was hanging off, no screw was basically in it. Had to go to the nearest car place to have it fixed. Empire Nissan is the worst place to bring your vehicle for service, please people keep away or you will be spending unnecessary money for there screw ups. More