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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,625 Reviews

2,625 Reviews of Empire Nissan of Hillside - Service Center

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June 02, 2024

My advisor was always professional and understanding during my appointments. The staff were all friendly from the moment I entered the building and never warranted any complaint on the slightest misdeme More

by marshallmxl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Empire Nissan of Hillside responded

Marshall, Providing outstanding and quality service is so important to us here at Empire Nissan of Hillside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were professional, understanding and friendly. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 02, 2024

Very perfessional service updates great! Time is always valuable, work is dependable highly recommend Nissan! More

by VN.TWEETY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herold Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Empire Nissan of Hillside responded

We are grateful for you leaving us this flawless review and recommendation! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that our work is dependable. Please drive safely and do not hesitate to let us know how we may be of further service to you.

June 01, 2024

I was satisfied with the service provided staff is extremely helpful and this wasn’t my first time More

by KKMILLION2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Empire Nissan of Hillside responded

We are grateful for you leaving us this stunning review! We are thrilled to know that our team took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that they were extremely helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

June 01, 2024

Treat you very well and very professional I have been dealing with them for at least 10 years. More

by ABDURRAHIM59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Jr Nwaigwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Empire Nissan of Hillside responded

Providing impeccable and quality service is so important to us here at Empire Nissan of Hillside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very professional and treated you very well. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

Jun 06, 2024 -

ABDURRAHIM59 responded

Thanks

May 31, 2024

Please give customers rental cars for service customers who pay high prices thank you kindly! More

by MARIEANDERSON640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Empire Nissan of Hillside responded

Thank you for your time and feedback. It is our pleasure to serve you and your automotive needs in any way possible and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.

May 30, 2024

So far i am not impressed with this dealership service department. I have had to go back three times so far just to get my steering wheel straight after a wheel alignment and for my car to track straight. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah Groomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Empire Nissan of Hillside responded

Hi Alex, we strive for 100% satisfaction, and we regret to find out that this was not the case. We do apologize that your issues have not been resolved. Please contact our Service Manager, Jose Landaverde at (973)969-3384 or at jlandaverde@eagny.com

May 30, 2024

They are knowledgeable and expedite in their services. And also clean and comfortable waiting area More

by OBINNAKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service. Take care!

May 29, 2024

The employees are friendly. The service is great. The work flow is organized and timely. More

by AMOSOCHOLA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Empire Nissan of Hillside responded

We appreciate your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less during your recent visit. We hope to see you again the next time you are in need of automotive service!

May 29, 2024

Goodmorning Nissan, Thank you for all that you do by educating me while assisting with the maintenance of my 2022 Nissan Rogue. I am very pleased, so please that I now tell my friends to take their nam More

by KERR0402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paco
May 29, 2024 -

Empire Nissan of Hillside responded

Thank you for taking the time to leave us this wonderful review! We are happy to hear that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your Nissan's needs in any way possible. We wish you safe travels! Please do not hesitate to give us a call if we may ever be of further assistance to you.

May 29, 2024

The service is great the company takes the time too listen and address what ever issues the customer is experiencing More

by Krush768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technicians that worked on the vehicle
May 30, 2024 -

Empire Nissan of Hillside responded

Thank you for taking the time to leave us this positive review! We are glad that our team provided you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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