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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,625 Reviews

2,625 Reviews of Empire Nissan of Hillside - Service Center

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June 19, 2024

Fast Service. Helpful Staff. Quick Resolution. Gets to the point. Not too busy. Seating Area. More

by JENNYLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Empire Nissan of Hillside responded

Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Thank you for your 5-star rating! Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 19, 2024

Yo lo considero muy profesional y una buena asistencia por sus empleados me siento satisfecho More

by josemoreno69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Empire Nissan of Hillside responded

Gracias por su evaluacion positiva! Nos complace saber que nuestro equipo le haya brindado un servicio de primer nivel. Su satisfaccion significa mucho para nosotros. Mil gracias!

June 17, 2024

It was a pretty good experience. They check me in right away and it didn’t take too long to service my vehicle. More

by AQUIL0000L0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Empire Nissan of Hillside responded

It is always our goal to ensure our guests' experience is as smooth as possible, and we are glad that our team provided you with quality and efficient service. We hope to see you again the next time you are in need of automotive service!

June 17, 2024

The experience was excellent, service took a very short time, being a busy person I appreciate that and all the employees was very attentive. Thank you More

by MARIA.ACEVEDO2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Empire Nissan of Hillside responded

Maria, We appreciate you taking the time to leave us this positive review and we are happy to hear that our team made your service visit as smooth as possible. It is our pleasure to assist you in any way possible. Safe travels!

June 17, 2024

Excellent service, went without appointment and can made the service on my car. Strongly recommend this dealer More

by FEFONE_64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn Carrasco *****
Jun 17, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review and recommendation! We are pleased to hear that our team got your automotive needs taken care of. It is our pleasure to assist you in any way possible. Safe travels!

June 15, 2024

I do not have a problem with any personal in this dealership .Chris G in service is amazing to work with the problem I do have is Nissan needed to replace 6 alternators in 3 years and has caused me a More

by JBOVASSO1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Empire Nissan of Hillside responded

Hello, We very sorry to hear of your on-going issues with the alternator. We do apologize that the issue has not been resolved. Please contact our service manager, Jose Landaverde. at (973)969-3384 or at jlandaverde@eagny.com. Thank you!

June 15, 2024

I have always been impressed with the service I get at your dealership. I would definitely recommend my friends and family . More

by RAG.GAMUFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Empire Nissan of Hillside responded

Providing top-notch service is so important to us, and we are glad that our efforts consistently meet your satisfaction. It is an honor to have earned your kind recommendation. We thank you for your wonderful review and hope that you continue to choose us for all of your future automotive needs!

June 14, 2024

Amazing job. Thank you so much. So professional and quick. Thank you so much again. More

by phyneaziam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review! We are glad that our team provided you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

June 12, 2024

Oil change was done very quickly even without an appt and staff very helpful and courteous More

by CRUSSO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Empire Nissan of Hillside responded

Providing quick and efficient service is so important to us here at Empire Nissan of Hillside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very helpful and courteous. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 12, 2024

Awesome job! They get you in and out from the appointment set. May stay a little longer than normal but the job gets done! More

by artnor8550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Empire Nissan of Hillside responded

Thank you for leaving us this fantastic review! We are glad to hear that our team took amazing care of you and your automotive needs. We are happy to know that they got you in and out. Please do not hesitate to let us know how we may be of further service to you.

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