Empire Motor Cars
Garland, TX
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20 Reviews of Empire Motor Cars
Worse place been too Was told truck was still available drove hour and half to look at and it was sold. Like all rest of reviews. I'll be checking reviews from now on Was told truck was still available drove hour and half to look at and it was sold. Like all rest of reviews. I'll be checking reviews from now on More
Do Bot Buy A Car From This Place The day I bought this car and drove off the check engine light came on. Then the car was shaking so bad I called them and they had me take it to a sh The day I bought this car and drove off the check engine light came on. Then the car was shaking so bad I called them and they had me take it to a shop where they told me it was the tire that was really bad. Then we they had me take it back to get the car looked at because of the check engine light coming on, they had it in the shop for 3 weeks. Gave me a loaner that had no wipers on it. And then when I finally got my car back, the check engine light was on and now shaking again and was driving worse than it ever has. Worse experience I have ever had. More
Horrible Service!!!! I went to buy a car and George the car dealer played me. I went for a test drive car seemed great bought it the next week. The first day I brought it I went to buy a car and George the car dealer played me. I went for a test drive car seemed great bought it the next week. The first day I brought it home and actually drove it more than up the street it had no take off it wouldn't move I almost got into a car accident on the highway. George said it was a great car and so I brought it to a mechanic just to make sure everything was legit and the Cat is bad on an Audi. We brought it to George's attention because he didn't tell me there was anything wrong with it and he said all well there's nothing I can do for you. It was only 2 weeks after I bought the car. I was on the highway driving again and the engine started smoking and almost blew up I had to get a tow truck to bring my car home. NOT EVEN A MONTH AND ITS GONE. George is deceiving and doesn't care about his customers. They never sent me the title in mail either. Do not buy a car from this dealership if you don't know much about cars mechanically because they WILL take advantage of you just to make a sale. Alex did the paper work and didn't do much wrong but even when I brought the car back because he deceived me and I told him how my house just burnt down I can't afford to fix an engine and cat problem he said THINGS HAPPEN, WOULD YOU FEEL BAD IF I GOT ALL MY LIMBS CUT OFF AND HAD CANCER. More
Hello I purchase a Car from Empire Motor it was a great , this is my second car I purchase from this dealership and both was great. I didnt think they i could get the deal done after I had been turned down b this is my second car I purchase from this dealership and both was great. I didnt think they i could get the deal done after I had been turned down before at another dealership. Robert was very concerned about my need.. Thanks Robert More
I bought a vehicle there about a year and a half ago, inwhich they promised me 2 years warrenty, after 6moths my warrenty had expired and problems after problems began with my car. Come to find out that inwhich they promised me 2 years warrenty, after 6moths my warrenty had expired and problems after problems began with my car. Come to find out that the car had been totaled with frame damage. i have tryed speaking with them about the situation and they will not return an of my phone calls and when i go up there nobody is willing to speak with me about it. My next step is hiring a Lawyer to handle it . More
My most recent experience was with him. He is a very nice guy and is laid back to deal with. He kept me up to date on my order and made sure all the details were taken care of. nice guy and is laid back to deal with. He kept me up to date on my order and made sure all the details were taken care of. More
This was a very comfortable vehicle purchase, which is not always the case for a single female. Matt, my salesman, was kind and very courteous and respectful (kept calling me "ma'am") - What I liked was not always the case for a single female. Matt, my salesman, was kind and very courteous and respectful (kept calling me "ma'am") - What I liked was that he didn't pressure me in any way... he asked me about what my needs where and he actually listened. He also worked to secure the best financing deal possible for me and I feel good about where things all landed. He's also followed up with me after the sale to ensure I'm still pleased and to see if I have any questions or concerns. All in all, it's been super pleasant. I recommend the dealership (which had a nice selection of vehicles) and Matt. More
Honestly, I have never contributed a rating/review on a business before, but felt so strongly about the service I received from this dealership that I was compelled to write this review. Short and sweet, business before, but felt so strongly about the service I received from this dealership that I was compelled to write this review. Short and sweet, I am a female senior citizen who was shopping the internet for a Corvette and happened to see a beautiful 50th Aniversary one at Empire Motor Cars in Garland. I asked my son to go with me to take a look at it the next day. From start to finish, the entire experience was excellent - the greeting on the lot, the negotiating of the deal, and the amazing work done to finance the car for me - no strong arm tactics on this lot!! Matt went to bat for me with the bank and got me the absolute lowest interest rate possible (other dealers would probably not done that); gave me a great trade-in value for my car; and met my expectations with ease. His expertise was very obvious. The only hold-up I had was due to the fact that I had not taken the title to my car with me, and I could not get my insurance company on the phone in time before they closed in order to get a binder for the car. But guess what -- the owner approved my bringing in the title to my car and faxing proof of insurance the next business day and that very afternoon I was on my way home in my gorgeous new Corvette!! It doesn't get much easier than that, and I would recommend this dealer to anyone out there looking for a vehicle. It was painless, and I hope to be a repeat customer myself! Thank-you, Empire Motor Cars, Judi Wilkerson More
I am so glad I found Empire Motor Cars. They made me feel comfortable, without over-selling - which is hard to find. Matt was extremely helpful and patient with me, as I was a very picky customer to work wit comfortable, without over-selling - which is hard to find. Matt was extremely helpful and patient with me, as I was a very picky customer to work with. Thanks Matt! I will definitely be back for my next car! More
I recently purchased a car through Empire Motor Cars and I was helped through the process by Bobby Dian, and Luis. Bobby knowledge and passion for the car was evident from our first contact.They are friendl I was helped through the process by Bobby Dian, and Luis. Bobby knowledge and passion for the car was evident from our first contact.They are friendly and knowledgeable, and everyone from the top down is easy to work with. I would highly recommend the sales team especially Bobby Dian. The professionalism of this dealership deserves to be commended and I would recommend it and these individuals to anyone looking for car. More