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178 Reviews of Empire Ford Inc. - Service Center
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June 02, 2021
Walking oil change was great service from empire Ford. Receptionist was great. And notifications of completeness was great. Very professional individuals working there. Thank for receiving me in short not Receptionist was great. And notifications of completeness was great. Very professional individuals working there. Thank for receiving me in short notice More
by ACTIONSAM09
Verified CustomerEmployees Worked With
Other Employees :
Christopher Langdon, Tina Taglianetti, Christopher Amaral, Emily Verocchio, Chris Machie, Samantha Briody
May 31, 2021
First time since I've had this car serviced at Empire Ford I can give a "rave review" to their Service Department (specifically the "desk personnel". Ford I can give a "rave review" to their Service Department (specifically the "desk personnel". More
by wendy
Employees Worked With
Christopher Amaral
May 30, 2021
Told me i was going in to fix my recall that day so i went only for them to check my mileage and tell me they were going to call when the parts were ready. I was misinformed over the phone , i missed wor went only for them to check my mileage and tell me they were going to call when the parts were ready. I was misinformed over the phone , i missed work for no reason at all More
by Wcza
Employees Worked With
Don’t remember the employee name
May 30, 2021
Excellent place to go Chris m was the person to help me very nice guys efficient in what he dose excellent job with my car it’s fix and running smoothly no problems very nice guys efficient in what he dose excellent job with my car it’s fix and running smoothly no problems More
by THEUDUIRE
Employees Worked With
Chris Machie
May 29, 2021
Too long of a wait for an oil change. 2 hour wait and had an appointment. Service advisor was friendly but wait was ridiculous. 2 hour wait time an appointment. Service advisor was friendly but wait was ridiculous. 2 hour wait time More
by Awesomecorvo
Employees Worked With
Not sure if rep name
May 29, 2021
Very polite and very knowledgeable and I would recommend this dealer to all anyone that is in New Bedford. I just wish I didn’t have to type 25 word minimum because there service was awesome this dealer to all anyone that is in New Bedford. I just wish I didn’t have to type 25 word minimum because there service was awesome More
by Seanbrady011
Employees Worked With
Chris Machie, Samantha Briody
May 28, 2021
I have been taking my vehicles here for several years and bought one of them from there. I pay extra for “the works” every single time both my vehicles need oil changes. This is supposed to include tire rota bought one of them from there. I pay extra for “the works” every single time both my vehicles need oil changes. This is supposed to include tire rotation and fluid top off etc. and yet numerous times both vehicles are completely out of washer fluid and my check engine light even came on from lack of coolant in the reservoir (and no there is no leak or anything). I put my trust to ensure my vehicle is safe and being taken care of in this place and yet these things keep happening. I will be finding somewhere else that will take the time to properly service my vehicles and at the very least give me what I am paying for. More
by DSEDMAN272
Employees Worked With
I don’t know the name
May 28, 2021
Had a great experience with the service department my point of contact was Chris. The repairs were done on time, job well done. One problem I encounter was parking. I’m not sure which Chris waited on me. point of contact was Chris. The repairs were done on time, job well done. One problem I encounter was parking. I’m not sure which Chris waited on me.😄 More
by Bobsr.
Employees Worked With
Christopher Langdon
May 28, 2021
we told to come in for an appointment only for them to check my mileage and vin#. for a drivers side recall. why couldn’t the parts be preordered. what a waist of my time. have to come back again when pa check my mileage and vin#. for a drivers side recall. why couldn’t the parts be preordered. what a waist of my time. have to come back again when parts are in. very disappointed More
by ismi78
Employees Worked With
Chris Machie
May 27, 2021
Had good experience with service department will be back again they did a good job staff was curious got back to me late about my car progress otherwise the rest of service was good again they did a good job staff was curious got back to me late about my car progress otherwise the rest of service was good More
by Afdftf2
Employees Worked With
Christopher Amaral
