Empire Ford Inc. - Service Center

Great service and friendly personnel made my work much less stressful. I had been putting off the needed maintenance having anxiety about what I expected. less stressful. I had been putting off the needed maintenance having anxiety about what I expected. More

I brought My E-450 Ford Motorhome in for overheat and drivability issue...instead of any of these problems being addressed they sold me a 205.00 battery (Which was dead when I went to leave)....The remai drivability issue...instead of any of these problems being addressed they sold me a 205.00 battery (Which was dead when I went to leave)....The remaining diagnostic charge with battery 718.00😔 More

Costumer service sucks never going back there that’s for sure you guys are the worst people to deal with I’ll never recommend you guys to no one sure you guys are the worst people to deal with I’ll never recommend you guys to no one More

They were very friendly. Roberto Perez was very knowledgeable and friendly.he made u feel comfortable.the dealer ship over all great bunch guys.and good hours knowledgeable and friendly.he made u feel comfortable.the dealer ship over all great bunch guys.and good hours More

Your coupons on your website are very misleading. Had a break job done, when I presented the rep. with coupon he said it didn't apply to my car. You should put on coupon witch cars it applies to. Because y break job done, when I presented the rep. with coupon he said it didn't apply to my car. You should put on coupon witch cars it applies to. Because you can say to all customers it doesn't apply to your car.🤬 More

Service department is awful at getting back to you - I have called 4-5 times to find out about my headlight- still no response. It has been 3 months have called 4-5 times to find out about my headlight- still no response. It has been 3 months More

Factory recall for airbags replacement. Kevin was very polite, courteous & professional, a real pleasure to do business with. I look forward to and will be pleased to refer Empire to others in the future. polite, courteous & professional, a real pleasure to do business with. I look forward to and will be pleased to refer Empire to others in the future. More

They are all amazing. From Brenda who has answered the phone everytime I called to Leon (I think I have his name wrong) who has called me back every time he said he would, they have made the whole process phone everytime I called to Leon (I think I have his name wrong) who has called me back every time he said he would, they have made the whole process easy and worry free for me. My car broke down when I was with my two year old son and I had to have it towed. I bought my car from them awhile back. I didn’t know where else to go so I went here and so glad I did. I always had a bad taste in my mouth from dealing with dealerships for their services but they have been nothing but amazing and I will continue to go to them whenever my car needs help. I cannot thank you all enough for making that scary day so much easier for me!! More

I was so happy with the service and how quick they helped me. I’ve been through other dealerships and Empire Ford is the most honest and fastest one I’ve been through. II’ll highly recommend them to everyone me. I’ve been through other dealerships and Empire Ford is the most honest and fastest one I’ve been through. II’ll highly recommend them to everyone I know. More