Empire Buick GMC of White Plains - Service Center

I bought seven GMC trucks through the years and this is the worst experience that I ever had with this dealership poor relationship with the dealer and I was lied to and never told the truth and taking adv the worst experience that I ever had with this dealership poor relationship with the dealer and I was lied to and never told the truth and taking advantage of my kindness they were very disrespectful and very unfriendly and I will never deal or buy anything from this dealer or recommend this dealership to any of my friends the worst experience with the dealership was Empire Buick GMC of White Plains More

Really listen to the customers and respond to customer needs. Comfortable waiting area, especially that I come in from the Bronx. needs. Comfortable waiting area, especially that I come in from the Bronx. More

Nicely attention to the client and and rapid service in comfortable place in the waiting area. comfortable place in the waiting area. More

Lydia in service is extremely efficient. Appt time given timely. The part required was in stock, assisting to a timely repair. Appt time given timely. The part required was in stock, assisting to a timely repair. More

I had a very horrible experience with them, I went to them to repair a noise that I was hearing in my car and the noise was never repaired and they instead replaced random things and have done horrible d them to repair a noise that I was hearing in my car and the noise was never repaired and they instead replaced random things and have done horrible diagnostics. More

Always friendly and ready to answer questions love that you have coffee and snacks available for those of us who have to w add it you have coffee and snacks available for those of us who have to w add it More

Professional. Service oriented. Friendly. Trusted. Great! Accommodating. Team work. Listeners. Good mood. Assuring. Dealership personnel good. This survey bad Service oriented. Friendly. Trusted. Great! Accommodating. Team work. Listeners. Good mood. Assuring. Dealership personnel good. This survey bad More

Excellent service as always. Lydia Gutierrez was very informative and helpful while assisting me in my visit. Lydia Gutierrez was very informative and helpful while assisting me in my visit. More

The Service staff talk very loudly and it’s disruptive while waiting for car to be serviced. The Service staff can be heard speaking angrily and cursing on the phone. Overall, the process of receiving while waiting for car to be serviced. The Service staff can be heard speaking angrily and cursing on the phone. Overall, the process of receiving service and the quality of customer service has declined over the last 2-3 yrs. More

Brought the car in because water was getting into trunk. I was charged $179.00 for them to tell me it would cost a lot more to fix the problem, I declined the work and NO work was done. $179 for absolutely I was charged $179.00 for them to tell me it would cost a lot more to fix the problem, I declined the work and NO work was done. $179 for absolutely no work. What kind of service is that? More