Empire Buick GMC of White Plains - Service Center

I am a loyalist and have always been satisfied with the service here! The techs always take great care of their customers and make us feel like they hear us and our concerns as well as needs! service here! The techs always take great care of their customers and make us feel like they hear us and our concerns as well as needs! More

Everything went well and they had me out in a little over an hour,I have been coming here for years and have always been pleased with they’re work. an hour,I have been coming here for years and have always been pleased with they’re work. More

Most pleasant experience I have ever had at any dealership over my lifetime. Kudos to the woman who helped me! dealership over my lifetime. Kudos to the woman who helped me! More

Invoice was not given to me with breakdown of work done - such as taxes etc. also, my both rear brake lights were out - Had to replace both of them! such as taxes etc. also, my both rear brake lights were out - Had to replace both of them! More

The process of booking a service online was simple. I got a free oil change within the first year of my lease which I appreciated. While at the service center I also got my car inspection. The waiti I got a free oil change within the first year of my lease which I appreciated. While at the service center I also got my car inspection. The waiting area was comfortable. The staff at Empire Buick of White Plains, NY is always friendly and competent. More

Extremely expensive. > $500 labor to replace spark plugs? > $700 labor to replace 2 break calipers? Lydia at the desk is the only bright spot > $500 labor to replace spark plugs? > $700 labor to replace 2 break calipers? Lydia at the desk is the only bright spot More

Friendly and helpful. Service team was excellent. The mechanics are helpful and professional. Will continue to go back. Service team was excellent. The mechanics are helpful and professional. Will continue to go back. More

They were really nice. Except the wait was way too long. I had an appointment for an oil change and to fix the little thing on the front of the car that read the outside te Except the wait was way too long. I had an appointment for an oil change and to fix the little thing on the front of the car that read the outside temp. It need to be replaced and it took over 2 hours. More

Friendly and helpful. Service team was excellent. The mechanics are helpful and professional. Will continue to go back. Service team was excellent. The mechanics are helpful and professional. Will continue to go back. More

Lydia G. Is the best. I appreciate her professionalism and service knowledge regarding my vehicle. Is the best. I appreciate her professionalism and service knowledge regarding my vehicle. More