Empire Buick GMC of White Plains - Service Center

Easy experience . . finished when promised .. only problem remote on tv didn’t work to change Chanel but I can live with that . finished when promised .. only problem remote on tv didn’t work to change Chanel but I can live with that More

I cannot say enough great things about GMC of White Plains! From the moment I walked through their doors, I was treated with such kindness and honesty. Buying a car can often feel stressful, but their Plains! From the moment I walked through their doors, I was treated with such kindness and honesty. Buying a car can often feel stressful, but their team made me feel completely comfortable every step of the way. Not only did they help me find the perfect vehicle, but they also went above and beyond to assist with all the servicing after the sale. Their attention to detail, transparency, and genuine care for their customers are unmatched. I’ve never felt more confident and supported at a car dealership. If you’re looking for a place where integrity and top-notch service are a priority, look no further than GMC of White Plains. They truly make you feel like family. Please ask for Ryan or Keith Drago More

My Service was supposed to include a tire rotation which I paid and was not done. I have been satisfied with the service in the past. I paid and was not done. I have been satisfied with the service in the past. More

Clean, friendly, gives estimate of time service would take and they were accurate. Was able to make appointment at my convenience take and they were accurate. Was able to make appointment at my convenience More

Service was up to my usual expectations. Dealer kept me informed of status of party needed to resolve issue. Dealer kept me informed of status of party needed to resolve issue. More

The dealer has a nice staff and great service. Nice waiting area with snacks and beverages. Nice waiting area with snacks and beverages. More

Overall great experience. Was super easy to book an appointment online. My service advisor, Lydia Gutierrez, was friendly and very helpful, as usual. She did a great job co Was super easy to book an appointment online. My service advisor, Lydia Gutierrez, was friendly and very helpful, as usual. She did a great job communicating the status of my repairs and got me checked out and on my way promptly once the repairs were done. More

We’re polite and communicated well. Had a wait awhile despite appointment. The service person was very credible. Had a wait awhile despite appointment. The service person was very credible. More

Costomer service is not good, still waiting for a return call on my car for service for over one month, called 3x and they said will call back but did not... call on my car for service for over one month, called 3x and they said will call back but did not... More

Everyone was helpful and I was very pleased with the service. I was very comfortable while waiting for my car. service. I was very comfortable while waiting for my car. More