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Empire Buick GMC of White Plains

White Plains, NY

4.6
464 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 464 reviews

October 19, 2024

Great customer service. Car was taken in on time. Everything was explained to us. Staff was knowledgeable and friendly. More

by Joepagan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us. Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 15, 2024

Preet was amazing. Great Temperament and very responsive to support the customer. Empire promises you a full take of gas upon purchase which only comes back half fu More

by csneidhardt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Preet Devgun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Empire Buick GMC of White Plains responded

Hello, Thank you for your review. We are sorry to hear that you were not completely satisfied with your Sales experience. We would like the opportunity to learn more about your experience. Please contact our General Manager, Adnan Muhammad, at (914) 368-2108 or at amuhammad@eagny.com at your earliest convenience. Thank you!

October 12, 2024

Lydia is great knows her products and has been there for years a great asset to GMC More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydia of service
Oct 14, 2024 -

Empire Buick GMC of White Plains responded

Thank you for leaving Lydia this 5-star review! She definitely is an asset to our team, and she will be honored to hear of your kind words. Please drive safely, and do not hesitate to give us a call if there is ever anything more that she and the team may help you with!

October 11, 2024

Kyle was very knowledgeable and upfront about all of my questions. He took his time was responsive any time I contacted him. I rate him 10/10 and was so much better than the last guy i talked to months ago More

by Kerry.sette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adnan Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Empire Buick GMC of White Plains responded

Thank you for leaving Kyle this positive review! We are so glad that he provided you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give u a call if you ever have any further questions or concerns.

October 08, 2024

Great experience buying from this dealership! They treat their customers with tremendous respect. I would definitely buy another car there More

by TR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeeshan Majid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Empire Buick GMC of White Plains responded

TR, We appreciate you for leaving us this stellar review! We are delighted to know that our team treated you with tremendous respect and made your experience great. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Buick GMC of White Plains team!

October 06, 2024

The whole team at Empire was fantastic from my salesman Preet to the finance guy, Willy. It’s felt like they went all out for me to get me in the vehicle. I want it as well as the management team. More

by Mdt13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preet Devgun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeeshan Majid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Empire Buick GMC of White Plains responded

Congratulations on your new vehicle! We are glad that Preet and Willy took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. Thank you and safe travels!

October 06, 2024

Absolutely thrilled with my experience at Empire Buick GMC Truck, and I owe a huge thanks to Ryan and Kyle! ⭐⭐⭐⭐⭐ From the moment I walked in, they were incredibly helpful and attentive. They took the tim More

by AZJLPNY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Empire Buick GMC of White Plains responded

Thank you for leaving Kyle and Ryan this excellent review and recommendation! We are honored that you took the time to visit us, and we are glad that they took exceptional care of you and ensured your experience with us was both smooth and remarkable. Your satisfaction means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with, Wishing you the safest of travels until we meet again!

October 06, 2024

Went with my car to the dealership and they never serviced my car. I was scheduled at 9:30am .They had me wait 2 hours to tell me they wouldn’t see me until 1pm. I left and they did not reschedule m More

by tinocos217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 09, 2024 -

Empire Buick GMC of White Plains responded

We regret to hear that you are displeased with your recent experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com. Thank you!

October 05, 2024

estamos agradecidos por la ayuda y muy felices con la ayuda de nuestro asesor Kyle en la co More

by Wour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Empire Buick GMC of White Plains responded

Graicas por tomarse el tiempo para dejarnos esta evaluacion de 5-estrellas! Nos complace saber que Kyle le haya brindado un servicio de primer nivel. Le deseamos viajes seguros y esperamos tener la oportunidad de trabajar con usted nuevamente.

October 05, 2024

The whole team was fantastic and made the process really smooth. I’m very happy with the car and with the deal and package I got. Thanks to Zeeshan, Drake, and Nick for making this a great experience! More

by DFISHMAN1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drake Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeeshan Majid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us! We work extremely hard to ensure our guests are satisfied with their visit, and we are glad that Zeeshan, Drake, and Nick took great care of you. It is our pleasure to assist you in any way possible. On behalf of the entire team- we warmly congratulate you on your new vehicle!