Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.5
625 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
Contact Dealership
View Awards

358 Central Avenue

White Plains, NY

10606

Directions

By Type

Showing 625 reviews

May 18, 2025

Very helpful the dealer was very patient with us his name is Orlando very helpful make me feel like he was family More

by MMCGREGOR63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando
Report | Print
May 19, 2025 -

Empire Buick GMC of White Plains responded

Greg, Thank you for your review and feedback. We are pleased to hear that your vehicle services with Orlando was top-notch. Please let us know if there us anything else we can assist you with, we would love to help!

May 17, 2025

Dishonest - told one story on Thursday and a different story on Friday about car problem !!! More

by marecbx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never returned my call
Report | Print
May 19, 2025 -

Empire Buick GMC of White Plains responded

Marec, Thank you for your time and feedback. We are very sorry to hear of your service experience and would like the opportunity to speak to you on your vehicle matter's. Please give us a call at our dealership and ask for the Service Manager, Robert Teunisen at (914) 368-2108 or Email: rteunisen@eagny.com.

May 15, 2025

Many thanks to David Silva and Wille Rodriguez from Empire Buick GMC of WP. Both of them are kind, helpful and friendly. This was my first experience in a car dealership and thanks to them both it was More

by leperri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Empire Buick GMC of White Plains responded

We appreciate you for leaving David and Willie this remarkable review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they provided you with top notch service. We are delighted to know that they were kind, helpful, friendly and made your experience wonderful. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Buick GMC of White Plains team!

May 14, 2025

Great experiance, the service provided was done within 45 mins to an hour. Able to use my points which was great. More

by Maddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
Report | Print
May 15, 2025 -

Empire Buick GMC of White Plains responded

Maddy, Thank you for your wonderful review! We are pleased to hear that our team provided you with a smooth, 5-star experience. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

May 11, 2025

They were great. Helped out with everything. Answered all questions. Very polite. Did the job fast and responsible. Very respectful. Help out with my wife and I with More

by joeybx1223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil
Report | Print
May 12, 2025 -

Empire Buick GMC of White Plains responded

Joey, We are thrilled to hear that we made the purchase of your new vehicle easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Our entire team will be thrilled to hear your very kind words and recommendation. We look forward to seeing you again in the future.

May 10, 2025

Lydia at Empire was very cordial and professional that made me comfortable and confident that my car would be taken care of. More

by POPGUNN
Recommend Dealer
Yes
Report | Print
May 12, 2025 -

Empire Buick GMC of White Plains responded

Pop, We would like to thank you for letting us know how we are doing. Here at- Empire Buick GMC of White Plains, we work extremely hard to ensure that all guests are comfortable with their visit. We are glad to hear that Lydia was able to assist you with your vehicle needs!

May 09, 2025

Lydia is knowledgeable, efficient and recommends additional services that are needed. Manages your expectations in consideration of your time. More

by JPKSRK25
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
Report | Print
May 12, 2025 -

Empire Buick GMC of White Plains responded

JPK, Thank you for your time and feedback. We are delighted to hear that your service experience with Lydia from the beginning to end was so pleasant. We look forward to the next opportunity to service your vehicle again!

May 08, 2025

Happy Satisfied No more to say Bbb uuuj uuuj hhhh. Hjjj hjjj. Don't push it. More

by LEONTAX
Recommend Dealer
Yes
Employees Worked With
Lydia
Report | Print
May 09, 2025 -

Empire Buick GMC of White Plains responded

Leon, Thank you for your time and feedback. We are pleased to hear that you were completely satisfied with our customer service, thank you. We look forward to seeing you again in the future.

May 07, 2025

After 10 years, we finally decided to purchase a new vehicle, and we had a great experience thanks to Preet at Empire Buick of White Plains. He was honest, polite, and patient throughout the entire proc More

by C & EJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preet Devgun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Empire Buick GMC of White Plains responded

C, Thank you for entrusting us with the purchase of your new vehicle easy! We are honored that you chose our dealership for this amazing car buying experience but Preet will be excited to hear you were so pleased with his customer service that you added him to your stellar review and willingness to recommend him to others, thank you! We look forward to the next opportunity to serve your needs again.

May 06, 2025

We’ve been in and out of this service center for the same problem multiple times over the life of our lease without a resolution. Two nice employees. Everyone else changes more than I change my socks. Go els More

by chernandez0724
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Nimmo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
1.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Arditti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Acosta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Empire Buick GMC of White Plains responded

C, Thank you for sharing your comments with us. We are very sorry to hear that you were not happy with your vehicle services as you returned several times with the same issue but not resolution. We understand your concerns and frustration and would like the opportunity to speak to you. Please give us a call at our dealership and ask for the Service Manager, Robert Teunisen at (914) 368-2108 or Email: rteunisen@eagny.com.

1
2
3
4
...
63