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Emich Chevrolet - Service Center

Lakewood, CO

4.6
595 Reviews

595 Reviews of Emich Chevrolet - Service Center

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January 04, 2025

I found the work excellent. I will use you again. Thank you for your help. More

by agtnpch72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Altmix
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

work done ok after received vehicle had to take back louse something had to be redone something about not covered because I had to take car to get wheels n it because did'nt want to pay dealer to remove More

by CHEFBARRYJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Grant was incredible. One of the better car salesman I've worked with! Very professional and knowledgeable. More

by alexbitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Cooprider
Jan 02, 2025 -

Emich Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

December 29, 2024

Service was courteous and efficient. This was a recall service and was handled with the same professionalism as paid service. More

by brhodes484
Recommend Dealer
Yes
Employees Worked With
Roger Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Emich Chevrolet responded

We appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2024

I came in with an appointment Dec 6th for an oil change with a $10.00 coupon off for that service. It never happened, I gave the coupon to Joe, why wasn't it applied to my final bill? How do I get that ba More

by G.Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Altmix
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Emich Chevrolet responded

We regret your most recent visit with us was not up to the standards we strive for. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (303) 986-2233 so we can work towards a resolution.

December 22, 2024

This is one of the best dealerships around. I purchased my vehicle from them 7 years ago and they have continue to uphold their values and service on my vehicle. More

by KBANANANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
VICTOR RIVERA-SOTO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis- service department- excellent
Dec 24, 2024 -

Emich Chevrolet responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

December 21, 2024

I was glad to work with Joe again as he always gets the work done in timely fashion. More

by wdallett
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Altmix
5.0
This rating includes all reviews, with more weight given to recent reviews.
VICTOR RIVERA-SOTO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Emich Chevrolet responded

Thank you for choosing Emich Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

December 20, 2024

Had a great customer service in the service dept. I will definitely be back. Thank you More

by SIPRES7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed but young kid by the north door
Dec 24, 2024 -

Emich Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2024

Roger was very professional and kept ne up to date in the progress of the work. More

by RFSWISHER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Emich Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Emich Chevrolet and we hope to see you again soon!

December 18, 2024

I was told you didn't accept my extended warranty because the warranty company thought your labor rated were to high. After driving 1hr 30 min. Very disappointing. The rest of the service was fine. More

by william.guidici
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Magana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Emich Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (303) 986-2233 to discuss your concerns, as your satisfaction is of utmost importance to us.

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