Elyria Ford

Not entirely their fault, but has a xxxxty lease program right now. In addition, the inventory on the lot for New Ford Trucks, sucks. I walked down to the GMC dealer and bought a new GMC after 40 years of right now. In addition, the inventory on the lot for New Ford Trucks, sucks. I walked down to the GMC dealer and bought a new GMC after 40 years of driving Ford Trucks. Very disappointed More

Elyria Ford has the best employees. From the sales department to the service department, they treat you like family !! department to the service department, they treat you like family !! More

I have always found this dealership to be professional and friendly. They respond to my needs in a straight forward respectful way. Can't wait for more cars to be available! and friendly. They respond to my needs in a straight forward respectful way. Can't wait for more cars to be available! More

Great service department and staff, I always get my vehicles serviced here! I would recommend this location to everyone. vehicles serviced here! I would recommend this location to everyone. More

Very good service and very professional It’s always a pleasure to work with Todd. I have known him for many years pleasure to work with Todd. I have known him for many years More

They employees in the service department with are very kind and professional. There was a mix up on the day of my service and my work was unable to be completed. The service manager was very apologeti kind and professional. There was a mix up on the day of my service and my work was unable to be completed. The service manager was very apologetic and got me in for another appointment as soon as possible. The work I needed done was very minor and did not affect my ability to drive me car. So no big deal. They did not charge me for my service when I came back. It's amazing how far a little bit of kindness and understanding can go. More

We took our vehicle in for maintenance work and the work was done quickly and efficiently. We were very happy with the service. was done quickly and efficiently. We were very happy with the service. More

Always great customer service and they do great work. I plan on returning and continue to recommend people. plan on returning and continue to recommend people. More

Car in for service. They called, broke a window. Got car back and exhaust now loud. I'm sure they damaged that too. Inept workers who don't care. car back and exhaust now loud. I'm sure they damaged that too. Inept workers who don't care. More

Never had any issues with Elyria Ford. Service advisors are always friendly, courteous, and professional. They are efficient and will keep you informed. Very pleased with their service. are always friendly, courteous, and professional. They are efficient and will keep you informed. Very pleased with their service. More