Elkins Chevrolet - Service Center
Marlton, NJ
Hours
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
447 Reviews of Elkins Chevrolet - Service Center
Rachel was extremely courteous and professional. I would definitely utilize your service department again based on customer service I received. Looking forward to working with Rachel in the future. definitely utilize your service department again based on customer service I received. Looking forward to working with Rachel in the future. More
Blake in Service is the best! He’s kind, professional, thorough, and friendly. Most of all, he is honest and straight forward, and very very knowledgeable. I will not go anywhere else for service. Top not thorough, and friendly. Most of all, he is honest and straight forward, and very very knowledgeable. I will not go anywhere else for service. Top notch! More
Thumbs Up Once again Elkins' impresses me. The staff is super friendly and professional. They helped me out with an annoying service visit and even finished a Once again Elkins' impresses me. The staff is super friendly and professional. They helped me out with an annoying service visit and even finished ahead of schedule which made things even better. I will continue to recommend.... More
Elkins Chevrolet Experience I feel compelled to share our wonderful experience with the Elkins team on 4/13/19. We travelled from central NJ with our Granddaughter for a family I feel compelled to share our wonderful experience with the Elkins team on 4/13/19. We travelled from central NJ with our Granddaughter for a family event. We discovered midafternoon we couldn’t operate the back windows, with one in the down position by our Granddaughter’s car seat. Rain was predicted and it was getting colder. I called the service dept for help and was told the mechanics only had two hours left and if we rushed over, they would try to look at our problem. We met I believe Josh Elkins, whose card I picked up, and he couldn’t have been nicer. He was understanding of our challenge and quickly had our car looked at. Well the problem was fixed; we were able to drive home with the window up and interior dry and Granddaughter safe. Many thanks!!! Your Elkins Team is the best! RTW Chevy 2006 Malibu Maxx 4/16/19 More
Very unhappy They play a guessing game on what your vehicle needs. After putting $2000.00 into my vehicle now my check engine light came back on just 3 days after They play a guessing game on what your vehicle needs. After putting $2000.00 into my vehicle now my check engine light came back on just 3 days after leaving the shop. Even though it saying it’s the part they just replaced on my vehicle now they are telling me it’s something else. Would never recommend them. I know several people that has had the same problem with them. My grandma bought a car from them and when it had to be taken in for a recall that was going to take 3-4 hours to repair they would not even give her a car to take to Walmart. More
Dream truck Nitemare They are a family run great business that fixed my 70 grand dream truck that Pellegrino ruined....I thank you so much and for any one looking to spend They are a family run great business that fixed my 70 grand dream truck that Pellegrino ruined....I thank you so much and for any one looking to spend hard earned money this is the place you will not be disappointed and what ever you do NEVER go to Pellegrino dealerships More
Excellence in Service - yet again! I wrote up the Elkins service crew before back in 2016 and we had to bring back our Impala for service again and sure enough the same people same Exce I wrote up the Elkins service crew before back in 2016 and we had to bring back our Impala for service again and sure enough the same people same Excellence in Service. Rich the service manager and Blake were just phenomenal with their customer service and just like two years ago they're as great now as they were back then. Just outright professional and nice! It was good to see them again! I also used the website chat to get a quote on what I needed service on and Blake emailed me a budgetary number and things just flowed perfectly from then. I love the chat service on the website! Dave and Linda D. More
Great service Blake was really professional, patient, and friendly throughout my service. I was having a difficult time getting my car repaired, but he solved the p Blake was really professional, patient, and friendly throughout my service. I was having a difficult time getting my car repaired, but he solved the problem. I really appreciate the time and effort he put into repairing my car. More
Not Good This is not the first time I have had an issue with this dealership after purchasing my vehicle. I bought my Silverado 6000 miles before my last visit This is not the first time I have had an issue with this dealership after purchasing my vehicle. I bought my Silverado 6000 miles before my last visit to their service department. The vehicle I purchased was GM certified. I brought the vehicle in for my first free oil change, a brake squeak that I was hearing while applying the pedal, and a tapping noise from the engine. I noticed that when picking up my vehicle the oil change sticker stated the next service due will be at 11216 miles which I find odd because the vehicle has 52201 miles on it. They proceeded to tell me that the tapping noise from the engine is normal operation. This is not true as a friend of mine has a vehicle of the same year with a 5.3 liter engine, more mileage, and it does not tap. They also proceeded to tell me that I needed brake rotors in the front, and rear brake pads, and rotors in the rear due to condition of rotors, and low brake pads. They stated I would have to pay for these repairs. I want to re-iterate that I bought the vehicle 6000 miles ago, and the vehicle was GM pre-certified. There is no possible way the brake pads could have gone as low as they have in 6000 miles unless there is an issue with components in the brake system. Considering I have taken the vehicle back for A/C repairs, rust issues (Both of these were handled), and now brake issues I have lost my confidence in the GM pre-certified procedure. I have pictures of the incorrect oil change sticker, my current mileage when I picked up the vehicle, videos of the engine tapping, and also the brake noise. More
Worst experience ever! I had the most absolute worst experience with your service depaetment. I was extrememly disrespected, treated poorly, talked down to, I was also talke I had the most absolute worst experience with your service depaetment. I was extrememly disrespected, treated poorly, talked down to, I was also talked over the entire time. To me it felt like just because I was a female by myself without a man by my side they just wanted to get me out of the door and didnt want to have to deal with my car. I will never be back to your service department let alone purchase a vehicle from your dealership. I will never recommend your service department to anyone because of how Mr Josh Elkins treated me. I think its fair to say your service department needs to work on their customers service and their people skills. For your dealerships sake I hope you can improve on this because this is not how your customers should ever feel or be treated! Best of luck! Sincerely, Lindsay Stevenson More