Elkins Chevrolet - Service Center
Marlton, NJ
Hours
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
485 Reviews of Elkins Chevrolet - Service Center
I thought the price of $ 119 was high for oil change and tire rotation service tire rotation service More
Everyone I had contact with was respectful and courteous. From the time I dropped my car off to the time I picked my car up, communication was excellent and there was no pressure to make extra purchases. Emp From the time I dropped my car off to the time I picked my car up, communication was excellent and there was no pressure to make extra purchases. Employees made you feel at home! More
Called with problem Josh took me in next day! Was kind enough to give me a moaner since I work full time! Quiet service and related finished promptly ! Very happy Dave was advisor was awesome Was kind enough to give me a moaner since I work full time! Quiet service and related finished promptly ! Very happy Dave was advisor was awesome More
Dishonest and Rude Service – Beware of This Dealership I purchased a certified pre-owned (Chevy) vehicle from this dealership in May 2024 with 34,000 miles on it. Six months later, I went ba Dealership I purchased a certified pre-owned (Chevy) vehicle from this dealership in May 2024 with 34,000 miles on it. Six months later, I went back for my free oil change, only to have the service tech come out and recommend several services. The catch? These services were supposedly due at 15,000 miles, 20,000 miles, and 30,000 miles—well before I even purchased the car. When I asked for records to verify whether these services had been done, they assured me they’d check. After waiting for 10 minutes, the tech came back and admitted there were no records at all for the recommended services. They essentially wanted me to pay for services they should’ve performed or documented before selling me the car as “certified.” When I asked to speak to a manager, Josh came over. Instead of addressing my concerns, he was condescending and dismissive, talking as if he knew everything without actually helping. His attitude was unprofessional, and it became clear that customer service and honesty are not priorities here. It turns out (HIS NAME IS JOSH ELKINS) he’s one of the owners, which makes it even worse. His condescending attitude and lack of professionalism were appalling. Quick Tip: If you’re buying a certified pre-owned vehicle from this dealership, make sure to ask for service records and verify recommended services for the vehicle’s mileage. Otherwise, you might end up paying for things that should’ve been done before the sale. Avoid this place if you value transparency and professionalism. This dealership feels more like a scam than a business. More
I was scheduled to drop my vehicle on Sunday night. I could not get the key box to work properly. I called the next day (Monday) I was told ok to come in. When I arrived, David checked in my Tahoe. I could not get the key box to work properly. I called the next day (Monday) I was told ok to come in. When I arrived, David checked in my Tahoe. I related to Josh the problem I had with the key box. Josh said they would drop off vehicle to my home. I accepted that service. Took the courtesy service home. They delivered vehicle when work was done. More
Friendly and knowledgeable staff that keeps you informed during all stages of your repairs. I will not allow any one but Elkins perform the service to my Silverado. during all stages of your repairs. I will not allow any one but Elkins perform the service to my Silverado. More
Was there for almost 2 hours for an oil change, tire rotation, air filter change and replace windshield wipers with an appointment. Would expect more efficient service if waiting. rotation, air filter change and replace windshield wipers with an appointment. Would expect more efficient service if waiting. More
My dash screen has the coatings around it peeling off. Appears to be a defect in the coating process. I asked that it be replaced under my $3k+ bumper to bumper warranty that I purchased when I bought the Appears to be a defect in the coating process. I asked that it be replaced under my $3k+ bumper to bumper warranty that I purchased when I bought the vehicle and was told that item is not covered and would cost me $1100.00 to repair. You being experts at marketing and customer satisfaction it boggles my mind that you would allow such a thing to transpire. I will not be back. Saddens me a bit cuz I like some of you're people. Merry Christmas More
Car was in shop for transmission repair. Dave was great to work with and, kept me informed with updates. i have all my service done with Elkins. Always a great experience!!! kudos to all the Dave was great to work with and, kept me informed with updates. i have all my service done with Elkins. Always a great experience!!! kudos to all the service techs!! More
All of the people that I had interacted were very friendly and helpful. The service here costs more than other places, but I know that I can trust Elkins to do a good job. friendly and helpful. The service here costs more than other places, but I know that I can trust Elkins to do a good job. More