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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,368 Reviews
Call Service Center (916) 405-8000

1,368 Reviews of Elk Grove Toyota - Service Center

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March 02, 2025

They are very kind and help me in my process with my truck thanks a lot and keep up the good work work. More

by Oscaryepez1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela (Mickey) Alvares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jelian Alop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our dealership. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

February 28, 2025

Excellent customer service, it took less time to finish the job. The staff was very helpful. Thank you. More

by raudes123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Elk Grove Toyota responded

Hello, Thank you for sharing your review here online. I am happy to hear you received excellent customer service. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 25, 2025

Well managed, good manners, clean and helpful with all repair aspects. I found the customer attendance well done and courteous More

by Cortney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jelian Alop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Elk Grove Toyota responded

Hi Cortney, Thank you so much for your review. I am happy to hear everything went smooth during your time with us. We can't wait to see you again in the near future. Sincerely, Jeannette Blair Customer Relations Manager

February 20, 2025

Fast and efficient service . Close to my location and excellent customer service. Good price overall More

by Ndy1088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review and rate many of our Service staff. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

February 18, 2025

Always friendly, personable, and the quality of the workmanship is fantastic. Overall, my experience with Elkgrove Toyota has been very satisfying. More

by Cher.K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Elk Grove Toyota responded

Hello, Thank you for sharing this wonderful review online. I am happy to hear you enjoyed your time with our staff here at Elk Grove Toyota. Come by and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 18, 2025

Alvin took extremely good care of me regarding the repairs that I needed. I can not praise him and the Elk Grove Toyota team enough. More

by Teresa Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Elk Grove Toyota responded

Hello Teresa, I am happy to know that Alvin took care of your service needs. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

February 14, 2025

Excellent service. Wait time was very good. I appreciate their efficiency to get me in and out in a timely manner. Explanation of services was very informative and help More

by Lordis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Punia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking time to review our dealership. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

February 12, 2025

Great except I did not get the car wash I requested. Need to do better next time. More

by katinsac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your feedback. I apologize for the missed car wash. Please come by whenever you have time and we will be happy to take your vehicle through our carwash as long as there is no preexisting windshield or body damage. We look forward to doing better at your next visit. Thank you for your time and your business. Sincerely, Jeannette Blair Customer Relations Manager

February 11, 2025

Easy to book an appointment. Each rep was courteous and professional. They answered any of my questions regarding my service appointment. Car was ready when they said it would be More

by virgo6249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
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Feb 11, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your kind words. I am happy to hear you found our staff to be courteous and professional. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 01, 2025

wait time for an oil change was too long (over 2 hours) when there weren’t many cars ahead of me. More

by JS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew A
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Feb 03, 2025 -

Elk Grove Toyota responded

Hello JS, I truly apologize for the wait time. We are working hard to smooth out the process for our customers. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

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