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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,371 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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1,371 Reviews of Elk Grove Toyota - Service Center

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May 14, 2025

Easy check in. Waiting room is big and comfortable. Car was finished as promised and ready for pick up. Keep up the good work! More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

I found my experience at Elk Grove Toyota with Gustavo Pena exceptional. He took good care of the servicing of my Avalon. He was professional, courteous, friendly and kept me well informed as to the prog More

by Madgil007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

The Service from the service advisor was very good. The work done on the car was good as well. Gustavo Pena did an excellent job for me. More

by keen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Pena
May 02, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our dealership specifically Gustavo. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

April 11, 2025

They are very professional and supportive. Prices are little bit higher than others but very great service they provide More

by ansarullahe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your feedback. I am happy to hear our staff was professional and supportive. I have addressed your concerns about pricing with our upper management. We strive to keep our prices competitive with other Service Centers. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

More
April 09, 2025

EGT has and continues to be customer service oriented and performs above standard work. On rare occasions certain staff may pressure a customer to have work performed however it’s not over bearing. More

by 1wildhog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 09, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your feedback. We appreciate your time and your business. Come see us again soon. Sincerely. Jeannette Blair Customer Relations Manager

April 07, 2025

Great customer service and care. I appreciate the team taking time to explain things to me! More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jelian Alop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Apr 07, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking time out of your day to review our dealership. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

April 02, 2025

This Toyota dealership is not comprised of scam artist, dishonest, fraudsters, price gougers, employee seeking to earn a commission or increase in profits. This Elk Grove Toyota dealership seems honest More

by William.gainess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Vong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tre Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Punia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Vang
Apr 02, 2025 -

Elk Grove Toyota responded

Hello William, Thank you for your kind words about our dealership and staff. I am happy to hear you feel comfortable and satisfied when visiting us. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

March 27, 2025

Tires replaced, alignment, and oil /filter change all within a few hours! Excellent customer service! More

by kenpatten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your review on our Service staff. We are thankful to have you as our customer. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

March 19, 2025

Very good customer service. Excellent update on progress while vehicle at the dealer being worked on More

by Terrain Tamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review Elk Grove Toyota. I am happy to hear you were updated during the process. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

March 11, 2025

I always get excellent service at toyota Elk Grove. The service advisors are very knowledgeable, kind, helpful, patient and accommodating. The place is immaculately clean and extremely organized. Final More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Elk Grove Toyota responded

Hi Peter, Thank you for sharing this wonderful review with our community. I am happy to know our staff is always helpful during your time with us. We are thankful for awesome customers like you. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

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