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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,362 Reviews

1,362 Reviews of Elk Grove Toyota - Service Center

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March 11, 2025

I always get excellent service at toyota Elk Grove. The service advisors are very knowledgeable, kind, helpful, patient and accommodating. The place is immaculately clean and extremely organized. Final More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Elk Grove Toyota responded

Hi Peter, Thank you for sharing this wonderful review with our community. I am happy to know our staff is always helpful during your time with us. We are thankful for awesome customers like you. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

March 07, 2025

Good service, mostly an opportunity to sell me add-ons. I set a 7:30am appt to get in and out. It turned out to be a tire rotation. Promised 1 to 1.5 hours. It took 2 hours. No more EG Toyota for service. More

by Coopemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Keosykao
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Coopemail responded

Wouldn't recommend this shop. Mostly about selling me add-ons and not respecting my time. Promised 1.5 hours and it ended up taking 2 hrs for a simple tire rotation.

March 03, 2025

Very good service and I will recommend my friends to come over for the good service. More

by Yihong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Kuykendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duong Vue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our dealership. We look forward to serving you for many years to come. Sincerely, Jeannette Blair Customer Relations Manager

March 03, 2025

Besides the wait, service was great (oil change). Was able to get an appointment that day. More

by customer 2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jelian Alop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to provide us with your feedback. I addressed your concerns with our Service Manager and staff. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

March 02, 2025

They are very kind and help me in my process with my truck thanks a lot and keep up the good work work. More

by Oscaryepez1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela (Mickey) Alvares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jelian Alop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our dealership. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

February 28, 2025

Excellent customer service, it took less time to finish the job. The staff was very helpful. Thank you. More

by raudes123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Elk Grove Toyota responded

Hello, Thank you for sharing your review here online. I am happy to hear you received excellent customer service. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 25, 2025

Well managed, good manners, clean and helpful with all repair aspects. I found the customer attendance well done and courteous More

by Cortney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jelian Alop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Elk Grove Toyota responded

Hi Cortney, Thank you so much for your review. I am happy to hear everything went smooth during your time with us. We can't wait to see you again in the near future. Sincerely, Jeannette Blair Customer Relations Manager

February 20, 2025

Fast and efficient service . Close to my location and excellent customer service. Good price overall More

by Ndy1088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review and rate many of our Service staff. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

February 18, 2025

Always friendly, personable, and the quality of the workmanship is fantastic. Overall, my experience with Elkgrove Toyota has been very satisfying. More

by Cher.K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Elk Grove Toyota responded

Hello, Thank you for sharing this wonderful review online. I am happy to hear you enjoyed your time with our staff here at Elk Grove Toyota. Come by and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 18, 2025

Alvin took extremely good care of me regarding the repairs that I needed. I can not praise him and the Elk Grove Toyota team enough. More

by Teresa Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Elk Grove Toyota responded

Hello Teresa, I am happy to know that Alvin took care of your service needs. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

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