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1,376 Reviews of Elk Grove Toyota - Service Center
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June 07, 2025
Patti provided excellent customer service. She kept me updated with the current service and helped me in scheduling my next service. Thank you Patti. She kept me updated with the current service and helped me in scheduling my next service. Thank you Patti. More
by Noriel
Employees Worked With
June 01, 2025
Excellent customer service: thorough explanation from technician, Lift ride home provided to customer while car being setviced technician, Lift ride home provided to customer while car being setviced More
by K I M
Employees Worked With
May 26, 2025
The work was not finished on time as promised. Work was not as efficient as it should be. In paper, they mentioned that car was washed but not in reality. Work was not as efficient as it should be. In paper, they mentioned that car was washed but not in reality. More
by Ryan
Employees Worked With
Matt Ayson
May 26, 2025
Website recommend to go to the main Toyota shop instead of express. I waited for 50 minutes in the queue at Toyota only to be told to go to express service instead. I told them they should change your webs of express. I waited for 50 minutes in the queue at Toyota only to be told to go to express service instead. I told them they should change your website or whoever is the web developer admin but they didn't seem to care and it's our problem. many people were told to turned back to go across the street. This is poorly wasted my time. Plus wait another 15 minutes or so at the other express place. Truly terrible customer service even I told them in person and no one will do anything about it. More
by Wc
Employees Worked With
May 22, 2025
Elk Grove Toyota provides exceptional services. They are second to none in the region. I can always entrust all of my vehicle’s needs with Elk Grove Toyota. They are second to none in the region. I can always entrust all of my vehicle’s needs with Elk Grove Toyota. More
by apham
May 13, 2025
I found my experience at Elk Grove Toyota with Gustavo Pena exceptional. He took good care of the servicing of my Avalon. He was professional, courteous, friendly and kept me well informed as to the prog Pena exceptional. He took good care of the servicing of my Avalon. He was professional, courteous, friendly and kept me well informed as to the progress of the repairs. He answered all my questions and I felt that he went over and above to make sure that my experience was a positive one. I would certainly recommend family and friends to have their vehicles serviced through him at Elk Grove Toyota Dealership. More
by Madgil007
Employees Worked With
April 11, 2025
They are very professional and supportive. Prices are little bit higher than others but very great service they provide Prices are little bit higher than others but very great service they provide More
by ansarullahe
Employees Worked With
April 09, 2025
EGT has and continues to be customer service oriented and performs above standard work. On rare occasions certain staff may pressure a customer to have work performed however it’s not over bearing. performs above standard work. On rare occasions certain staff may pressure a customer to have work performed however it’s not over bearing. More
by 1wildhog
Employees Worked With
N/A
