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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,368 Reviews

1,368 Reviews of Elk Grove Toyota - Service Center

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April 11, 2025

They are very professional and supportive. Prices are little bit higher than others but very great service they provide More

by ansarullahe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your feedback. I am happy to hear our staff was professional and supportive. I have addressed your concerns about pricing with our upper management. We strive to keep our prices competitive with other Service Centers. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

April 09, 2025

EGT has and continues to be customer service oriented and performs above standard work. On rare occasions certain staff may pressure a customer to have work performed however it’s not over bearing. More

by 1wildhog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 09, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your feedback. We appreciate your time and your business. Come see us again soon. Sincerely. Jeannette Blair Customer Relations Manager

April 07, 2025

Great customer service and care. I appreciate the team taking time to explain things to me! More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jelian Alop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Apr 07, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking time out of your day to review our dealership. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

April 02, 2025

This Toyota dealership is not comprised of scam artist, dishonest, fraudsters, price gougers, employee seeking to earn a commission or increase in profits. This Elk Grove Toyota dealership seems honest More

by William.gainess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Vong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tre Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Punia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Vang
Apr 02, 2025 -

Elk Grove Toyota responded

Hello William, Thank you for your kind words about our dealership and staff. I am happy to hear you feel comfortable and satisfied when visiting us. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

March 27, 2025

Tires replaced, alignment, and oil /filter change all within a few hours! Excellent customer service! More

by kenpatten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your review on our Service staff. We are thankful to have you as our customer. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

March 19, 2025

Very good customer service. Excellent update on progress while vehicle at the dealer being worked on More

by Terrain Tamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review Elk Grove Toyota. I am happy to hear you were updated during the process. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

March 11, 2025

I always get excellent service at toyota Elk Grove. The service advisors are very knowledgeable, kind, helpful, patient and accommodating. The place is immaculately clean and extremely organized. Final More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Elk Grove Toyota responded

Hi Peter, Thank you for sharing this wonderful review with our community. I am happy to know our staff is always helpful during your time with us. We are thankful for awesome customers like you. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

March 07, 2025

Good service, mostly an opportunity to sell me add-ons. I set a 7:30am appt to get in and out. It turned out to be a tire rotation. Promised 1 to 1.5 hours. It took 2 hours. No more EG Toyota for service. More

by Coopemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Keosykao
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Coopemail responded

Wouldn't recommend this shop. Mostly about selling me add-ons and not respecting my time. Promised 1.5 hours and it ended up taking 2 hrs for a simple tire rotation.

March 03, 2025

Very good service and I will recommend my friends to come over for the good service. More

by Yihong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Kuykendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duong Vue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our dealership. We look forward to serving you for many years to come. Sincerely, Jeannette Blair Customer Relations Manager

March 03, 2025

Besides the wait, service was great (oil change). Was able to get an appointment that day. More

by customer 2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jelian Alop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to provide us with your feedback. I addressed your concerns with our Service Manager and staff. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

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