Elk Grove Ford - Service Center

I always have excellent customer service when I come here. I have never had an issue with any service completed on my vehicle. Everyone is friendly. here. I have never had an issue with any service completed on my vehicle. Everyone is friendly. More

Though on time I had to wait but felt they were doing their best to get to me. Gianna who helped me was great and quick to respond to my texts. She gave me good explanations of additional work required their best to get to me. Gianna who helped me was great and quick to respond to my texts. She gave me good explanations of additional work required and I’ll be returning in a few days to complete service. More

Jackie was an absolute star. She picked up where Diego had completely failed at his job and follow up. Everything I wished Diego was, Jackie just is naturally. Fire Diego because She picked up where Diego had completely failed at his job and follow up. Everything I wished Diego was, Jackie just is naturally. Fire Diego because he’s asleep at the job, and promote Jackie. She handled my issue in 2 days, when Diego couldn’t seem to follow through in 3 months for the same issue. More

Good experience overall. The service rep was fast and efficient. His time estimate was spot-on. The service rep was fast and efficient. His time estimate was spot-on. More

It was an excellent experience, thanks to the service of giana. It was an excellent experience, the customer service was on point, thanks to giana for helping me. giana. It was an excellent experience, the customer service was on point, thanks to giana for helping me. More

Poor Was solicited to come in sell my car with an offer of anything it takes. They kept working deals that were not to our benefit or listening to what we wanted. of anything it takes. They kept working deals that were not to our benefit or listening to what we wanted. More

Elk Grove Ford has always given me excellent service. They have a convenient shuttle for a ride home. They have a convenient shuttle for a ride home. More

Quick and friendly service Pricing is good; incentives bring repeat business Staff is knowledgeable I've gone there for years bring repeat business Staff is knowledgeable I've gone there for years More

Quick and easy. In and out quickly and friendly service What more can I say... In and out quickly and friendly service What more can I say... More

Very professional. Informative. Went above and beyond. Made the visit easy and looking forward to the next visit Informative. Went above and beyond. Made the visit easy and looking forward to the next visit More