Elk Grove Ford - Service Center

Jason and his service team are amazing! They always take care of me and my vehicles They always take care of me and my vehicles More

Hands down the best diesel service department in the valley. Tony is always helpful and gets you in and out asap valley. Tony is always helpful and gets you in and out asap More

Outstanding service techs and phone service. Repairs worked out perfectly. Other Ford dealers don't compare to Elk Grove Repairs worked out perfectly. Other Ford dealers don't compare to Elk Grove More

Quick change customer service agent was great. Got us in and out as promised. 45 minutes. Only problem was we had scheduled appointment two days earlier and when we got there they had over booke Got us in and out as promised. 45 minutes. Only problem was we had scheduled appointment two days earlier and when we got there they had over booked appointments. Was a 3 hour wait. Had to reschedule two later. More

I was not to happy about the information communication they took for every to get a hold of and no one ever got back to me when I left message and after I received my vehicle my brakes were messed up and they took for every to get a hold of and no one ever got back to me when I left message and after I received my vehicle my brakes were messed up and when I asked about it they said they were going to see what happen and I still haven't heard from them More

Doesn't help customers with major recall TSB problems. Only wants to charge top dollars. Only wants to charge top dollars. More

Got an oil change done got home smelled burning oil assumed tech maybe spilled some oil on exhaust next day came back from driving truck still smelled like burning oil decided to open up the hood and s assumed tech maybe spilled some oil on exhaust next day came back from driving truck still smelled like burning oil decided to open up the hood and seen that the dipstick was half way out and oil had been splashing out from the hole called and left a message to service manager never got a call back. More

The check-in process was smooth. Lizzy did a great and expedient job. The correction to the Reverse Assist Braking was completed the task before noon. Lizzy did a great and expedient job. The correction to the Reverse Assist Braking was completed the task before noon. More

I have exclusively taken my vehicles here to the service department and quicklane for the past decade. I have also bought and leased several cars at Elk Grove ford and I will be a life long customer because department and quicklane for the past decade. I have also bought and leased several cars at Elk Grove ford and I will be a life long customer because of the customer service and quality of work. More

Great customer service but the time to complete an oil change was too much. 6 h with appt change was too much. 6 h with appt More