Elk Grove Ford - Service Center

Easy to schedule, appointment was on time, staff very courteous, knowledgeable & professional. Overall, great experience. I love my Ford Maverick and I love Rachel and all at Elk Grove Ford! courteous, knowledgeable & professional. Overall, great experience. I love my Ford Maverick and I love Rachel and all at Elk Grove Ford! More

Friendly, polite & knowledgeable staff. Had my vehicle serviced for two recalls. Work was completed in a timely manner. Had my vehicle serviced for two recalls. Work was completed in a timely manner. More

Excellent customer service. User friendly online scheduling and appointment system. Very friendly staff. Service completed within the timeframe given. ?????????? User friendly online scheduling and appointment system. Very friendly staff. Service completed within the timeframe given. ?????????? More

Fast and friendly service. Had my car in and out quickly. Even offered to deliver it to me. Had my car in and out quickly. Even offered to deliver it to me. More

It was hard to get updates, I had to constantly call every day to be updated. I understand that it was a breakdown just would have appreciated having someone give updates on what to expect. every day to be updated. I understand that it was a breakdown just would have appreciated having someone give updates on what to expect. More

We worked well together they were very kind to me I'm glad that they repair my car but I can't have that car any longer there is something wrong with the manufacturing of that car. glad that they repair my car but I can't have that car any longer there is something wrong with the manufacturing of that car. More

The dealership experience was fine. Randy said my car would be ready between 3 and 4 and it was. I was offered a ride home but my daughter was picking me up. And when I picked up my car Randy said my car would be ready between 3 and 4 and it was. I was offered a ride home but my daughter was picking me up. And when I picked up my car that evening the receptionist was very sweet. More

The service provided met my expectations above the standard level. Randy was awesome and very helpful standard level. Randy was awesome and very helpful More

Gianna was helpful and kind and polite Was understanding what I was explaining what was wrong with my car what I was explaining what was wrong with my car More

Excellent professional friendly and knowledgeable From beginning to end of service could not ask for any thing more beginning to end of service could not ask for any thing more More