Elk Grove Ford - Service Center

Great experience Fast simple easy process, the representatives where very knowledgeable and friendly, and straight to the point representatives where very knowledgeable and friendly, and straight to the point More

Easy to work with they took me right in and they fixed the problem Great the problem Great More

Tony was spot on in all phases of getting my truck serviced I was very happy with the service I received, can't say enough serviced I was very happy with the service I received, can't say enough More

Gianna helped me so much with dealing with the cost of repairs. She exceeded my expectations on this. It was difficult at times to reach someone in service who can give me an estimate of time needed f repairs. She exceeded my expectations on this. It was difficult at times to reach someone in service who can give me an estimate of time needed for the work. It would be so nice to speak with a live person More

From how I described the problem she pretty much already knew what was wrong and was very helpful with everything and even offered to have my car delivered to me when it was finished knew what was wrong and was very helpful with everything and even offered to have my car delivered to me when it was finished More

This ford dealership has the best customer service, quality craftsmanship. Very informative at all times. I lived 45mins away and I’m willing to make the drive to have them serviced all my fleet and pe quality craftsmanship. Very informative at all times. I lived 45mins away and I’m willing to make the drive to have them serviced all my fleet and personal vehicles. There’s 3 other ford dealerships near by but customer service is no where near Elk Grove ford. Keep up the great work, you guys have my business More

Magali greeted me, took my vehicle and then kept me informed with the progress. It was great service from her. informed with the progress. It was great service from her. More

Very responsible, good at following up on problems Nick was a good hire you're lucky was a good hire you're lucky More

Good communication, particularly regarding last service was not done properly with loose filter, resulting oil leaking, but associate handed the comment well and related over to the technicians and service was not done properly with loose filter, resulting oil leaking, but associate handed the comment well and related over to the technicians and service was great ! More

Very kind and friendly. My car was ready pretty quick The visit was less stressful My car was ready pretty quick The visit was less stressful More