Elk Grove Ford - Service Center

Auto repair shop is very professional and quality work and caring, and also amazing. End of truth.🤗 and caring, and also amazing. End of truth.🤗 More

The service was excellent even though it was raining and early morning. I was given a number to call to check on the progress of the work being done. very very pleased! early morning. I was given a number to call to check on the progress of the work being done. very very pleased! More

I worked with a gal from service that did a wonderful job. Elk Grove Ford is always the best! job. Elk Grove Ford is always the best! More

No one to talk to on the phone. Mistakes made every appointment. After several trips to the dealership to resolve mistakes ordering recalled parts. I still had to pay for a $30 tire Mistakes made every appointment. After several trips to the dealership to resolve mistakes ordering recalled parts. I still had to pay for a $30 tire repair. Four appointments and still scheduled it incorrectly. Every appointment Ive had since purchasing my truck has been a fiasco scheduling and ordering. More

Friendly, knowledgeable, available. The service personnel at Ford are always friendly, knowledgeable, and available. They also provide timely follow up. The service personnel at Ford are always friendly, knowledgeable, and available. They also provide timely follow up. More

Hassle-free It was a hassle-free experience. Gianna addressed the concerns I had with my trucks warranty issue and made it easy to get the repair Gianna addressed the concerns I had with my trucks warranty issue and made it easy to get the repair More

Great experience as always. Appt time and fast turnaround. My experience was great as always. I was admitted for service at the time of my appointment and my service was complet Appt time and fast turnaround. My experience was great as always. I was admitted for service at the time of my appointment and my service was completed faster than promised. More

It went great Everyone did a great job including the salesman including the dealer sales representative including the oil changer including the everybody else salesman including the dealer sales representative including the oil changer including the everybody else More

Leary if all maintenance is completed. Said all fluids topped off. Driving in snow. Wanted to clean windows and liquid was empty. Said all fluids topped off. Driving in snow. Wanted to clean windows and liquid was empty. More

Not sure how anyone can afford the service, $ 200 + diagnostic on everything they do and on top of that adding more and more charges for any step they do. They won’t see me nor my vehicles any more diagnostic on everything they do and on top of that adding more and more charges for any step they do. They won’t see me nor my vehicles any more More