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Elk Grove Ford - Service Center
Elk Grove, CA
777 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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777 Reviews of Elk Grove Ford - Service Center
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December 03, 2023
Just great customer service even after I left the dealership. Nick followed up with me 2 times dealership. Nick followed up with me 2 times More
by Gerald. S
Verified CustomerEmployees Worked With
Nick , Jason the(tech) and mike awesome. But Nick is great he follows up with me to ensure everything is okay.
December 02, 2023
Bought my CMX at Elk Grove Ford in 2016. Was treat in with respect. Their service department is great. I won't take my car anywhere else. Randy is the best. All the people at EG Ford are ver Was treat in with respect. Their service department is great. I won't take my car anywhere else. Randy is the best. All the people at EG Ford are very friendly. More
by mlamda68
Employees Worked With
Randy
December 02, 2023
I purchased brand new truck From guys my heater doesn't work and air back light on? I go and then they give me $2900Estimate. Only 70,000 mile I'm not happy with you work and air back light on? I go and then they give me $2900Estimate. Only 70,000 mile I'm not happy with you More
by Pakhabib2002
December 02, 2023
It was pleasant. The staff was professional. The service wait time is reasonable. I will return again for my next maintenance service. The staff was professional. The service wait time is reasonable. I will return again for my next maintenance service. More
by CRALICEA29
Employees Worked With
Nikhil
December 02, 2023
Found oil spots on driveway. I found the undercarriage wet and dripping of old oil drain. I then wiped down the undercarriage and check drane plug for leaks. My response to yo I found the undercarriage wet and dripping of old oil drain. I then wiped down the undercarriage and check drane plug for leaks. My response to you is that the service teck should be reprimanded for back work!! More
by Nick
Employees Worked With
Service teck rated 0 for his work
December 01, 2023
I purchased 'the works' oil change package. I also had a coupon for this package for $89.99. Additional charges for diesel. I was charged $179 and told the coupon didn't apply for diesel oil ch I also had a coupon for this package for $89.99. Additional charges for diesel. I was charged $179 and told the coupon didn't apply for diesel oil changes. I also did not receive a tire rotation which was included in the package purchased. More
by JAKEHNTZ
