Elk Grove Ford - Service Center

The service dept performed all requested work that day, and then upon completion they even offered a valet service to bring my vehicle to my home, saving me a ride out to the dealership to pick up! and then upon completion they even offered a valet service to bring my vehicle to my home, saving me a ride out to the dealership to pick up! More

It was easy to make an appointment online and openings were available the very next day. After arriving at the dealership I was taken care of right away and provided a free shuttle service to get home. Al were available the very next day. After arriving at the dealership I was taken care of right away and provided a free shuttle service to get home. Although it took about a week for the repair due to having to order the part from back east, my vehicle was repaired successfully and is still working good. More

Very good at keeping us informed which is important when working & managing a fleet of trucks! If communication is good all the other issues fall away. Great customer service when on site. Professional an working & managing a fleet of trucks! If communication is good all the other issues fall away. Great customer service when on site. Professional and pleasant More

It was great. Tony is a great person Tony takes great care of my truck Tony is a great person Tony takes great care of my truck More

I drive past other Ford stores to go here. It is worth my time because they take care of me better. It is worth my time because they take care of me better. More

Customer service representative was pleasant to deal with. I had put off getting the emissions correction appointment made and when I did leave a message, she got back to me quickly and set up the appoi with. I had put off getting the emissions correction appointment made and when I did leave a message, she got back to me quickly and set up the appointment super quickly. The technician was nice & friendly and performed h the updates and minor checkups right at my house. In less than an hour all was done and he brought me my keys and gave me the paperwork I need to turn in and I signed the forms verifying he serviced the car. More

Everyone was very accommodating, from service to the mobile tech. We now have a local shop for our car! mobile tech. We now have a local shop for our car! More

Car was delivered in front as requested since I have back problems and can’t walk around looking for my car. problems and can’t walk around looking for my car. More

Service was quick and I was in and out before I knew it. Thanks a lot. Thanks a lot. More

I called the fleet department regarding a check engine light and Tony got me right in and fixed my truck the same day. light and Tony got me right in and fixed my truck the same day. More