Elk Grove Ford - Service Center

Have to keep bringing back for service that have not being addressed the problem paid for service that still not being fixed being addressed the problem paid for service that still not being fixed More

Love Elk Grove Ford. They have excellent customer service. Their Service station provides great, reliable work They have excellent customer service. Their Service station provides great, reliable work More

Great sales staff - found the right vehicle and right deal for me. Cale and Rachel make the experience seamless and ensured I would love the vehicle (Bronco Sport) deal for me. Cale and Rachel make the experience seamless and ensured I would love the vehicle (Bronco Sport) More

Scheduling was very easy and quick. The staff were all professional and attentive. I will return to this location. The staff were all professional and attentive. I will return to this location. More

The service department is great. Mike always takes great care of all my Ford Vehicles Mike always takes great care of all my Ford Vehicles More

Gave me a good time estimate and cost estimate when I got there, and a good debrief after work was completed. there, and a good debrief after work was completed. More

Always goes above and beyond to make customers happy! We appreciate all they do to keep us coming back We appreciate all they do to keep us coming back More

The service manager is hard to get a hold of. . o paid out of pocket over 1000.00 and they were going to submit the claim. Tried to call and no one will call me back. Warranty would pay for it but . o paid out of pocket over 1000.00 and they were going to submit the claim. Tried to call and no one will call me back. Warranty would pay for it but I am out the money for lack of follow through and communication More

I've been going here for service for about 25 years. They are fast and reliable. Especially impressive is how clean the shop is. They keep my 1998 Expedition running and it has about 300,000 miles on They are fast and reliable. Especially impressive is how clean the shop is. They keep my 1998 Expedition running and it has about 300,000 miles on it. More

I visited several other Ford dealerships in the area before coming to Elk Grove Ford. The staff is extremely professional, knowledgeable, and friendly. There was no pressure, and instead I was encourage before coming to Elk Grove Ford. The staff is extremely professional, knowledgeable, and friendly. There was no pressure, and instead I was encouraged to do a special order so I could get the exact vehicle I wanted. After placing the order I wanted to make a slight change and Rachel was able to make the change happen. I highly recommend Elk Grove Ford! More