Elk Grove Ford - Service Center

Service performed promptly. Tony attempted to address another software issue but was not able to change the last auto update that removed the start/stop disable feature. Tony attempted to address another software issue but was not able to change the last auto update that removed the start/stop disable feature. More

They made Scheduling and correcting the multiple recalls for my vehicle such a breeze! Every staff member we interacted with was pleasant, helpful and knowledgeable. 10 outta 10! for my vehicle such a breeze! Every staff member we interacted with was pleasant, helpful and knowledgeable. 10 outta 10! More

When they tell me the vehicle should take extra number of hours. They’ve always done it faster than what they allowed for the vehicle to be repaired. Excellent service. hours. They’ve always done it faster than what they allowed for the vehicle to be repaired. Excellent service. More

We were greeted immediately. The work on our car was done much quicker than estimated. Very pleased with the experience. The work on our car was done much quicker than estimated. Very pleased with the experience. More

Overall, the dealership did well. I just hoped they could serviced my car faster and advised me that my car will stay there for 2 days! They did not even gave me an option to take my I just hoped they could serviced my car faster and advised me that my car will stay there for 2 days! They did not even gave me an option to take my car and drop off another day.. or they should have at least offered a loaner car when i told them i needed it the ff day. More

Good dealership great service. We have bought our last four vehicles here and most likely buy our next as well. It has the home town fill. We have bought our last four vehicles here and most likely buy our next as well. It has the home town fill. More

Always very professional and on schedule. Would be nice if carwssh and detail was up and running again! Would be nice if carwssh and detail was up and running again! More

Mike was extremely helpful. Explained what they needed to do to locate the potential problem. Explained what they needed to do to locate the potential problem. More

I went to your dealership for an oil change on Tuesday 11/5 and today (Wednesday) I find spots of fresh oil in my garage under my car. I’ve owned my car since 10/2014 and never had a leak till I brought m 11/5 and today (Wednesday) I find spots of fresh oil in my garage under my car. I’ve owned my car since 10/2014 and never had a leak till I brought my car home after service from this dealership. Not very happy about this. More

The employee Ali and the service was great! I was in and out within 2 hours I was in and out within 2 hours More