Elk Grove Ford - Service Center

Mr. Capas has been very efficient taking care of my companies fleet issues and their 'Quick Service' are very friendly and fast. companies fleet issues and their 'Quick Service' are very friendly and fast. More

I was greeted very kindly, the gentleman that I worked with was very nice. I was well informed through text messages, all in all good communication thank you with was very nice. I was well informed through text messages, all in all good communication thank you More

Service is usually very good and timely. Last visit the service rep Ali didn't seem interested at all to be working. Bare minimum on interaction with me. Don't want to deal with people early Last visit the service rep Ali didn't seem interested at all to be working. Bare minimum on interaction with me. Don't want to deal with people early maybe don't come in so early? More

Service is kind and helpful. Could not get anyone to answer when I was trying to get back to pick up. Could not get anyone to answer when I was trying to get back to pick up. More

Beyond and above expectations. They always manage to get things right the first time. Thank you. They always manage to get things right the first time. Thank you. More

Wait time was acceptable. Waiting room was good. Good communication. Just give me a list of things to rate next time. I don’t like writing reviews and would be more inclined t Waiting room was good. Good communication. Just give me a list of things to rate next time. I don’t like writing reviews and would be more inclined to give ratings if I don’t have to write. More

Took my truck in for routine service and fast lane was awesome. Took me right in did the service that day. Great job! awesome. Took me right in did the service that day. Great job! More

The service was quick, and the customer service rep was very courteous. They also informed me that the vehicle was in good shape. They gave a valuable report, and it was greatly appreciated. very courteous. They also informed me that the vehicle was in good shape. They gave a valuable report, and it was greatly appreciated. More

Good communication and prompt service. I was put in the loop about all possibilities regarding the issues. I was put in the loop about all possibilities regarding the issues. More

The service was quick, and the customer service rep was very courteous. They also informed me that the vehicle was in good shape. They gave a valuable report, and it was greatly appreciated. very courteous. They also informed me that the vehicle was in good shape. They gave a valuable report, and it was greatly appreciated. More