Elk Grove Ford - Service Center

Service Brad is excellent to work with. Do performed over and above the call of duty. Thank you Do performed over and above the call of duty. Thank you More

Disappointed with the Service Experience I was not satisfied with the service at Elk Grove Ford. I brought in my leased vehicle and clearly explained some issues I was experiencing, but none of them w satisfied with the service at Elk Grove Ford. I brought in my leased vehicle and clearly explained some issues I was experiencing, but none of them were addressed. All they did was rotate the tires, which was not the level of service I expected. I left feeling frustrated and disappointed. More

Good communication, follow up and follow thru, listened to what I said . As well the technician was responsive to my video of the issue to what I said . As well the technician was responsive to my video of the issue More

Happy with the service but twice now I have wanted to get the ceramic coating which was part of my contract withe Elk Grove ford and have not been able to get it done and that was after driving from San Andr the ceramic coating which was part of my contract withe Elk Grove ford and have not been able to get it done and that was after driving from San Andreas More

Fast service called when car was ready to pick up. I used make an appointment online. I used make an appointment online. More

In for the Works, thorough service and inspection, a lot of service for the price and a nice clean waiting room for the customers. of service for the price and a nice clean waiting room for the customers. More

It was great as usual. Brad's customer service was exceptional, the work was completed in a timely manner, and all of my issues were addressed. Brad's customer service was exceptional, the work was completed in a timely manner, and all of my issues were addressed. More

I bought my used 2012 Fusion in 2015 and your service department has kept it in tip-top shape ever since. On my last visit for the "works" package and a change of windshield wipers, I was in and out in a department has kept it in tip-top shape ever since. On my last visit for the "works" package and a change of windshield wipers, I was in and out in an hour. Fantastic! More

Always get the most courteous and quick response for technical or question about availability and types of services technical or question about availability and types of services More

Quick service Courteous and explained services Need new chairs in waiting area Explained other things they noticed chairs in waiting area Explained other things they noticed More