Elk Grove Ford - Service Center

Excellent customer service! !! Totally satisfied with everything overall. Always recommend this place to family and friends.. !! Totally satisfied with everything overall. Always recommend this place to family and friends.. More

The Ford Mobile Service is the best. The young man who did the work was very professional and detailed in his explanation to me. The young man who did the work was very professional and detailed in his explanation to me. More

The mobile service was convenient and the tech was very polite and willing to explain what he was doing to the vehicle. He also explained the paperwork that needed to go to the DMV. polite and willing to explain what he was doing to the vehicle. He also explained the paperwork that needed to go to the DMV. More

Service was completed when promised. Friendly, courteous staff. Lizzy was great! Labor cost was crazy expensive! Friendly, courteous staff. Lizzy was great! Labor cost was crazy expensive! More

Great service with a nice and friendly staff. I was able to get an appointment when I wanted and was treated very professionally. I was able to get an appointment when I wanted and was treated very professionally. More

Personable and caring from the start. No pressure on anything. Great fast service and vehicle check. No pressure on anything. Great fast service and vehicle check. More

Very happy and pleased with work performed. Would recommend this dealership to anyone! Did very good work👍 Would recommend this dealership to anyone! Did very good work👍 More

Had a fantastic experience getting my oil changed. The staff were professional, efficient, and friendly. They took the time to check other fluids and tire pressure. The service was quick, and the wait The staff were professional, efficient, and friendly. They took the time to check other fluids and tire pressure. The service was quick, and the waiting area was clean and comfortable. More

Elk Grove Ford is a tremendous dealership. I have worked with them for more than 20 years, having all my Ford's serviced there even though I live an hour and a half away. I have bought new veh I have worked with them for more than 20 years, having all my Ford's serviced there even though I live an hour and a half away. I have bought new vehicles from them. All of the staff is great from the owners, through the department managers, technicians and service advisers. My last two visits this past month have been to do basic service (oil change, batteries, etc.) on my F250 and Bronco. Mustafa has helped me here and I highly recommend him. He is friendly, thoughtful and professional. Thank you Elk Grove Ford! More

Very polite and courteous service writers. The wait time for quick lane was very reasonable. The wait time for quick lane was very reasonable. More