Elk Grove Ford - Service Center

My truck was back in the shop three weeks later for a check engine light and none of the fluids were ever changed for them to resell the vehicle which puts an extra cost of 700 some odd dollars for me to check engine light and none of the fluids were ever changed for them to resell the vehicle which puts an extra cost of 700 some odd dollars for me to worry about after spending $58,000 More

Our truck had a recall they forgot it done after that a few days later the check engine light turn on . We took it back to the dealer We got charged they stated no problem found . Now 1 day after we left t few days later the check engine light turn on . We took it back to the dealer We got charged they stated no problem found . Now 1 day after we left the dealer the check engine light is back on . More

Professional, timely and provided great service. I only ask that next time to please make sure the tire stem caps are securely tighten, so that they don’t come off. I only ask that next time to please make sure the tire stem caps are securely tighten, so that they don’t come off. More

I appreciate Ali and his helpfulness. He did a great job taking care of my car when an unexpected problem came up. He did a great job taking care of my car when an unexpected problem came up. More

Great customer service and went above and beyond what I expected. I'll definitely come back. expected. I'll definitely come back. More

Was thrilled that the technician Jazz was here at the scheduled time. He was courteous and friendly. It was done in a reasonable amount of time. The mobile unit was a plus. I didn't have to be on the roa scheduled time. He was courteous and friendly. It was done in a reasonable amount of time. The mobile unit was a plus. I didn't have to be on the road. I was given further instruction in a manner I could understand. My truck has been serviced by ElkGrove Ford since it was purchased. I won't take it anywhere else! More

Friendly, professional, and walked me thru the whole process. Ensured satisfaction before receipt g my vehicle. process. Ensured satisfaction before receipt g my vehicle. More

Friendly service and and was in and out of the service center for within 45 minutes for an oil change. Will be going back center for within 45 minutes for an oil change. Will be going back More

Reasonable time frame. Technician wa professional, explained what he was doing, and performed a maintenince check on the vehicle when was done. Technician wa professional, explained what he was doing, and performed a maintenince check on the vehicle when was done. More

The only issue I had was that once my truck was on the rack. It still took an hour to do an oil change. No tire rotation was needed. rack. It still took an hour to do an oil change. No tire rotation was needed. More