Elk Grove Ford - Service Center

The work was completed but the person in charge of keeping me posted of service never kept in contact when I would leave messages. His name was Mike. Service was completed appropriately. keeping me posted of service never kept in contact when I would leave messages. His name was Mike. Service was completed appropriately. More

Professional and easy to work with. Finished my vehicle in a timely manner and gave regular updates Finished my vehicle in a timely manner and gave regular updates More

Easy to work with, very responsive and gave regular updates about my vehicle. Would highly recommend updates about my vehicle. Would highly recommend More

Fast and friendly service with awesome communication kept me informed every step of the way me informed every step of the way More

Courteous service writer nice waiting room service performed promptly deserves five star rating will return. performed promptly deserves five star rating will return. More

Professional, quick, clean, friendly, trustworthy and welcoming. They had me safe back on the road. welcoming. They had me safe back on the road. More

In and out 45 min just this last time but other times it took 2 hrs hope everything good took 2 hrs hope everything good More

My interaction with my service writer Nikhil Prahad was excellent. He listens and goes above and beyond to help and answer questions and was ensured that I was satisfied. I have been a EG Ford customer si excellent. He listens and goes above and beyond to help and answer questions and was ensured that I was satisfied. I have been a EG Ford customer since the late 80’s when your dealership was across the freeway. Nick has been the best employee I have dealt with at Elk Grove Ford in the past 40 years…I thought the cost of service was surprisingly high and that spending $1800 should include a quick car wash if requested, Its all about the little things. You should ask Nick what he thinks, he knows about customer service. More

NHTSA recall was effectively performed by Jazz. Very comprehensive and friendly service at residential location Very comprehensive and friendly service at residential location More

Just had my 200,000-mile service at Elk Grove Ford. The team was professional, thorough, and explained everything clearly. My car runs smoother than ever—great service as always! The team was professional, thorough, and explained everything clearly. My car runs smoother than ever—great service as always! More