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Elk Grove Ford
Elk Grove, CA
861 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 861 reviews
February 15, 2024
No one to talk to on the phone. Mistakes made every appointment. After several trips to the dealership to resolve mistakes ordering recalled parts. I still had to pay for a $30 tire Mistakes made every appointment. After several trips to the dealership to resolve mistakes ordering recalled parts. I still had to pay for a $30 tire repair. Four appointments and still scheduled it incorrectly. Every appointment Ive had since purchasing my truck has been a fiasco scheduling and ordering. More
by BDICK16
Verified CustomerEmployees Worked With
Service
February 15, 2024
Friendly, knowledgeable, available. The service personnel at Ford are always friendly, knowledgeable, and available. They also provide timely follow up. The service personnel at Ford are always friendly, knowledgeable, and available. They also provide timely follow up. More
by TFRUELAS44
Employees Worked With
Mike
February 14, 2024
Great experience as always. Appt time and fast turnaround. My experience was great as always. I was admitted for service at the time of my appointment and my service was complet Appt time and fast turnaround. My experience was great as always. I was admitted for service at the time of my appointment and my service was completed faster than promised. More
by JEFFRSVP
Employees Worked With
A couple different people.
February 09, 2024
I took my Escape to have the battery checked. There were a couple of recalls. And the Heads up unit replaced under warranty. I was no hurry, but they got everything taken care of and delivered my There were a couple of recalls. And the Heads up unit replaced under warranty. I was no hurry, but they got everything taken care of and delivered my car to my house, because I was unable to go get it. Excellent work and they treated me like I was an important customer, thank you. More
by ljmutschler
Employees Worked With
Nick
February 09, 2024
Not sure how anyone can afford the service, $ 200 + diagnostic on everything they do and on top of that adding more and more charges for any step they do. They won’t see me nor my vehicles any more diagnostic on everything they do and on top of that adding more and more charges for any step they do. They won’t see me nor my vehicles any more More
by ASIM
Employees Worked With
Don’t know
February 07, 2024
I had a great experience. I dropped off my vehicle in the morning at Elk Grove Ford. They gave me an Uber ride home, and then when the service was done, they dropped it off in I dropped off my vehicle in the morning at Elk Grove Ford. They gave me an Uber ride home, and then when the service was done, they dropped it off in my driveway. It was Great ! More
by Gpawdelp
February 07, 2024
We took car in for a simple oil change. No other issues were going on at time of oil change. The next day we could not drive the car. We had the car towed in and was told today a new engine No other issues were going on at time of oil change. The next day we could not drive the car. We had the car towed in and was told today a new engine was needed. More
by MYMAMABINKY
