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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
1,774 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 1,774 reviews

January 24, 2026

It was quick and easy I was just in for an oil change. They recommended a few other things like new breaks that were covered under warrantee which I was grateful for. More

by Gross.Kelli.kg
Recommend Dealer
Yes
Employees Worked With
Adrian
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January 24, 2026

Great service and advisors they appear to work as a team very happy with this service More

by DWATS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
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January 23, 2026

It was a in-house or onsite visit by Jas. Polite and explained everything he completed. More

by SANE6622
Recommend Dealer
Yes
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Jan 23, 2026 -

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 23, 2026

I had to wait 10 minutes before someone worked with me at 7:15am. There was no person waiting before me in the service area. I was told they left a call on my voice mail but no msg was found. Although a text More

by SLEIGHTOFHAND
Recommend Dealer
Yes
Employees Worked With
Michael
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Jan 24, 2026 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 23, 2026

I feel like they didn't listen to what we needed at the beginning... and they took way too much time. In the end things worked out and we bought the truck More

by ASHLEY7337
Recommend Dealer
Yes
Employees Worked With
Alex
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Jan 24, 2026 -

Elk Grove Ford responded

We're sorry that you didn't have a completely satisfying experience, Ashley. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 23, 2026

Had a great experience easy drop off and easy pickup. Repair finished ahead of schedule More

by rvrcatman
Recommend Dealer
Yes
Employees Worked With
Mike was amazing
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Jan 23, 2026 -

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 22, 2026

Brad went the extra mile to correct my issue and make it right. The dealership service and parts representatives all put in special efforts to determine what the problem was and then correct it. Because of More

by Deltachas
Recommend Dealer
Yes
Employees Worked With
Brad Weinrich
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Jan 22, 2026 -

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 22, 2026

Good service and friendly staff, make sure that you are well taken care of Good quality of work performed in a timely manner More

by DGLSROJAS
Recommend Dealer
Yes
Employees Worked With
Priscilla
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Jan 22, 2026 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 22, 2026

Hello. Best dealership i have been to. I will continue to keep buying from Elk Grove Ford. Thank you. More

by WILLISROGER41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Magana and Sales associate Mr. Perkins
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Jan 22, 2026 -

Elk Grove Ford responded

Here at Elk Grove Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 22, 2026

Polite. However if you do not have a Ford and are with Lithia expect an oil change to take 1.5-2hrs More

by ENPARKER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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