Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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overall was ok, service tech did not know that he supposed to reset oil life, service advisor did not add notes to repair order regarding issue with battery saver mode, I showed her the issue on my f supposed to reset oil life, service advisor did not add notes to repair order regarding issue with battery saver mode, I showed her the issue on my ford pass app that car goes into saver mode within a few minutes after car is shut off. I will make another appointment to have software update done that is a known issue, was even advised of this by tony in fleet service More
Excellent service! Service rep Mike was outstanding and provided timely updates. EG Ford service technician provided spot on service. Thank you. Service rep Mike was outstanding and provided timely updates. EG Ford service technician provided spot on service. Thank you. More
I've been to several quick lanes in the region, this is the best I have been to. Customer service desk was super helpful, friendly, and didn't try to push a sale, like others have. I asked to get a q the best I have been to. Customer service desk was super helpful, friendly, and didn't try to push a sale, like others have. I asked to get a quote for new tire pressure sensors, and they provided the quote without any pressure to purchase and encouraged time to consider it. If elk Grove Ford continues to offer great service like this, I will heavily consider purchasing a new Ford from here. More



