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Elk Grove Ford
Elk Grove, CA
1,505 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 1,505 reviews
Verified Customer
October 24, 2025
terrible service would not recommend to anyone took my truck in to have a house put on to pass smog on Tuesday at 8:15 was told they would start on it at 8:45 never did so and never bothered to call back truck in to have a house put on to pass smog on Tuesday at 8:15 was told they would start on it at 8:45 never did so and never bothered to call back when I left messages or be courteous. to call and say it would not be ready. Waited around on Wednesday same thing even when I call and left more messages finally around 5 I spoke with a live person and was told it needed 4 hoses that they had to get and would not be ready till Thursday. This lack of communication needs to be addressed as your customer service is awful I have already left a message on yelp stating how awful Ford Dealership is. I will never be coming back there I will find some place else who cares about there customers better. More
by NEILANDJUDY
Employees Worked With
October 23, 2025
James, in Quick Service took care of me and was fabulous! The 30,000 mile service was completed on time and the technician spotted an additional service that needed to be done. James determined it was covere The 30,000 mile service was completed on time and the technician spotted an additional service that needed to be done. James determined it was covered by the warrant and scheduled it quickly for another day. The service was completed in a very timely fashion and James kept me informed of the status throughout the day. Thank you to James and the technician who was thorough not only with the work done but also the written summary in the final paperwork. Thank you so much! More
by DANELLIOTT101
Employees Worked With
James, Quick Service
October 22, 2025
Car was dropped off at 10 am. Maybe bc I didn’t wait there my car wasn’t prioritized. I had to call at 2 pm for a follow up. She said there was going to be another inspection. I s Maybe bc I didn’t wait there my car wasn’t prioritized. I had to call at 2 pm for a follow up. She said there was going to be another inspection. I said ok I may not be available today for pick up it may have to be the next day. I didn’t get a follow up call. I called at 5 pm no return call. The next morning we went to pickup the car. Read the piece of paper to see if there was anything wrong and what was done before I signed. Minimal interaction with the advisor. She just give me the key and said my car was parked outside. Would come and get another advisor. More
by KC
Employees Worked With
Didn’t work with sales
October 22, 2025
Friendly service clerk was helpful. Note: How can I rate the quality of the service? I'm assuming you're the best!! That's why I took my Escape to you. Note: How can I rate the quality of the service? I'm assuming you're the best!! That's why I took my Escape to you. More
by HANSENBJ
Employees Worked With
Saul
October 22, 2025
Friendly, personable, prompt, efficient She greeted me promptly and friendly. She understood the purpose of my service, and was well informed. promptly and friendly. She understood the purpose of my service, and was well informed. More
by scotted10244
Employees Worked With
Female, first cubicle, Service
October 18, 2025
Nice service and quick Fast quick and efficient I had a great experience no one was rude it was my first time so I was a little nervous but everything came out perfect great experience no one was rude it was my first time so I was a little nervous but everything came out perfect More
by 8K47ADAN
Employees Worked With
He had short hair and facial hair with mustache and goatee maybe Mexican he a good dude
