Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Had my Mach-E GT in for service and worked with Brad. He was incredibly knowledgeable, professional, and ensured everything was handled perfectly He was incredibly knowledgeable, professional, and ensured everything was handled perfectly More
Mike and the cashier on 11/14/25 were great…. I thought my bill would be higher… the shop spent a while trying to figure out my electrical problem (weeks) and charged me less than $110.00! I LOV I thought my bill would be higher… the shop spent a while trying to figure out my electrical problem (weeks) and charged me less than $110.00! I LOVE your service department!!! More
Very welcoming, great customer service, great communication, answered and provided all the information needed. Overall amazing experience. Very friendly atmosphere. Would highly recommend Priscil communication, answered and provided all the information needed. Overall amazing experience. Very friendly atmosphere. Would highly recommend Priscilla and her team. More
This is the second vehicle with transmission issues that this service team has not been able to figure out. It literally feels like my motor is going to fall out do the bottom of my 2023 expedition and all this service team has not been able to figure out. It literally feels like my motor is going to fall out do the bottom of my 2023 expedition and all they have to say to me is they drove it a couple of times and they didn’t feel it. I feel it multiple times a day. But mostly drive in town which I told them. Seems like a safety concern that they have no interest in figuring out. My last vehicle was also a transmission issue that was lemon lawed that they couldn’t figure out either. More



