Elk Grove Dodge Chrysler Jeep Ram

My visit with ELK GROVE CHRYSLER JEEP DODGE RAM was a wonderful experience! The staff is very friendly. They treat and welcome you as if you were a very good friend coming home for a visit. I highly reco wonderful experience! The staff is very friendly. They treat and welcome you as if you were a very good friend coming home for a visit. I highly recommend the Elk Grove Dodge dealership to all. JEREMY REMILLARD went out of his way to get the best price for me. I purchased a new Dodge Caliber. He stuck to the price that he quoted to me over the phone. It's refreshing to see that a persons word still means something. :-) The dealership worked very hard getting the best deal that I couldn't refuse. I've bought many cars throughout my life: working, and now retired, and I must say that this has been my most possitive experience while purchasing a car! Sincerely, Lou Anne Norton More

The best dealership around! I was amazed by the entire experience. From the minute we walked in the door we were taken care of. Finding the car we wanted, working with us on a price we were comfortable wi experience. From the minute we walked in the door we were taken care of. Finding the car we wanted, working with us on a price we were comfortable with and getting us in and out so we could enjoy the rest of the day with new car!! More

I needed a car following an accident, and generally the sharks can sense vulnerability. Not so at this dealership. We met Travis McDonald at the front door and he didn't start to show us anything until he sharks can sense vulnerability. Not so at this dealership. We met Travis McDonald at the front door and he didn't start to show us anything until he knew our needs. He then led us to the exact car I needed, and after a test drive , we did the deal. The dealership discounted what they could and as I compared their prices with those on the websites, feel that the deal was very fair. Travis was a consummate professional. When he actually forgot a single feature on the car, he was distraught about his faux pas for the rest of the visit. I really liked this salesman and will do business with him again. Semper Fi! More

A friend recommended Richard Brown as a low pressure, friendly salesman. He was right. I really enjoyed buying my Jeep Wrangler from Rich. He was very genuine, friendly, and easy to talk to. Rich was t friendly salesman. He was right. I really enjoyed buying my Jeep Wrangler from Rich. He was very genuine, friendly, and easy to talk to. Rich was the type of person you felt like you had known for a long time. Several times, he kept reminding me to tell my friend to come in for his $100 referral fee. I did not realize that my friend would get $100 for referring me if I bought a car and neither did my friend, but Rich insisted that I not forget to tell him. Charles Stetter, the finance manager, was also very friendly and low pressure. Previous experiences, at other dealerships, have been that there was a hard sell after buying the car for extended warranties and other additional work, but Charles was not pushy at all. My overall buying experience was good and if I had only dealt with Rich and Charles I would have rated all categories 5 out of 5. I felt that my experience with negotiating a price with the sales manager, Shak Zazai, was not quite as courteous, frendly, and genuine as my dealings with Rich. More

I was turned down prior at other dealerships due to bad credit from a bad separation. James Slan was a great salesman, he knew about my poor credit and still worked hard on getting the monthly payment I wa credit from a bad separation. James Slan was a great salesman, he knew about my poor credit and still worked hard on getting the monthly payment I wanted. He was very nice and very helpful. I've bought several vehicles in my life and even when I had good credit, James Slan was the best salesman I ever bought from hands down. Ive been telling family and friends who are in the market of purchasing about my great experience. Thank you James and Elk Grove Dodge! From a very happy customer! More

I am a first time buyer. The car buying world seemed confusing and scary but Mick Roderick, Michael Fuentes, and James Slan guided me in a clear affordable direction and in the end offered me the perfec confusing and scary but Mick Roderick, Michael Fuentes, and James Slan guided me in a clear affordable direction and in the end offered me the perfect deal. Mick suggested to my mother that I come from antelope to Elk Grove Chrysler. It was worth the Drive! Coming out to Elk Grove, Chrysler Jeep Dodge, was the best thing for me! Michael showed me, in great detail, the vehicles that were in my price range and what I described to him I wanted. He showed me the used car check list that Chrysler has. This list is so in-depth and detailed it makes the used car I purchased feel like new. After the test drive, James worked his magic and got me the price and warranty I was looking for. I am so pleased with my experience at Elk Grove Chrysler Jeep Dodge, I have been telling everyone I know that if, and when they are in the market for a vehicle they need to come see Mick, Micheal and James. More

This was easily the best car buying experience I have ever been through. No wheeling and dealing. No pressuring you into buying extras. I will be buying all of my cars from Jay! ever been through. No wheeling and dealing. No pressuring you into buying extras. I will be buying all of my cars from Jay! More

I did most of my research online, then had discussions via e-mail with Jeremy (Internet sales). He was responsive, and worked hard for me. However, while I do feel I got a very good deal on my Jeep, the via e-mail with Jeremy (Internet sales). He was responsive, and worked hard for me. However, while I do feel I got a very good deal on my Jeep, the customer service rating is not as high as it could have been for two reasons: 1) It was the first time I've ever purchased a new vehicle and the dealership did not send me off with a full tank of gas. That was disappointing after just spending a chunk of change on a new vehicle. 2) I did have to wait around for an hour+ because they had to make a replacement key because one that came with the vehicle was lost. It didn't get rushed through, nor no offer of coffee, soda, etc. for the inconvenience. It's these little things that set a dealership aside, folks! The above aside, do your research and then give Elk Grove Dodge/Jeep an opportunity too... Also, Charles in Finance did a great job by explaining everything to us in detail without being long-winded about it. He knows his stuff. More

I had the displeasure of entering your dealership 3 years ago to purchase a 2009 Dodge Ram 1500 4x4. Due to the rude, unprofessional, and disrespectful behavior on the part of your salesperson I departed. I ago to purchase a 2009 Dodge Ram 1500 4x4. Due to the rude, unprofessional, and disrespectful behavior on the part of your salesperson I departed. I then purchased my truck (2009 Dodge Ram 1500 4x4) from Folsom Lake Dodge. This time was very different. As I approached the dealership I met Stanley. He is very polite, respecful and helpful. We went to the supplemental parking area where I test drove the 2011 Dodge Caliber. Stanley is very knowledgable about Dodge products. Every question or concern I had he answered very professionally. I love the vehicle, it has everything I was looking for. As this is my sencond Dodge, I am very pleased with the vehicle. Stanley and Gordon were exceptional in making a great deal. I would reccommend your dealership to everyone, especially the 2 salemen who assisted me in my purchase, Stanley and Gordon. It may have taken 3 years to come back, but it was well worth the visit. I do believe in supporting our local dealerships. My wife and I have purchased a vehicle from 5 of the dealerships and now 6 with the purchase of our new 2011 Dodge Caliber. Thank you for providing a much improved experience at your Elk Grove Dodge Dealership. More

Initially I was disappointed because I scheduled a meeting with Travis McDonald and he did not answer his phone nor his page but Stanley and Gordon were very accomidating. Consequently I did not deal meeting with Travis McDonald and he did not answer his phone nor his page but Stanley and Gordon were very accomidating. Consequently I did not deal with Travis because my time is worth more than the unbearable wait I endured. It took over a week to get my car and when I did finally pick it up there was little fuel in it and I live nearly a half hour from the dealership. I would recommend this dealership to my friends however I would preface with my experience good and bad. More