Elk Grove Dodge Chrysler Jeep Ram

I have dealt with EG Dodge in the past, I was in need of a used Auto, When I arrived I was greeted by Jeremy Remillard who is very pleasant and knowledgeable. Jeremey showed me every used car that fit my wa a used Auto, When I arrived I was greeted by Jeremy Remillard who is very pleasant and knowledgeable. Jeremey showed me every used car that fit my wants. I decided on a 2006 Suzuki XL-7, after agreeing on a price, Gordon got me the Best financing, I met Finance Mgr. Jim Kelley. Jim made it very pleasant and also got me a Great Extended Warranty. I would recommend this Agency to anyone in need of a New or Used vehicle. Call ahead and make an appointment with Nangi or Jeremey!!! More

This place was very shady from the start they submitted my info to two banks with out my permission. They lost my down payment after a month went by i contacted the dealerships and the finance department my info to two banks with out my permission. They lost my down payment after a month went by i contacted the dealerships and the finance department said it post three weeks ago. So after i canceled the check Joe the Sales manager called threatening to send me to collections if I didn't pay it right way. After explained what happened he said he would look into it and never did when I followed up with him. My wife then payed the payment that evening, and they didn't post the payment for another three weeks and sure enough Joe called me again asking about it after a month went by of me paying it a second time. The dealership also never submitted the paperwork for the Audi I traded in to them, so DMV contacted me two months later asking why my car was not insured. Overall this was the worst buying experience I have ever had, this dealership truly brings the scummy used care sales men reputation to buying a new car... More

We were looking for a jeep patriot lattitude for our son's 16th birthday. Our first start, naturally, was in our own backyard in San jose, CA, where we found good dealers with helpful employees, but the son's 16th birthday. Our first start, naturally, was in our own backyard in San jose, CA, where we found good dealers with helpful employees, but the overall experiences we were getting did not make everyone 100% comfortable. My wife, while looking online came across the Elk Grove Website, which was far away the easiest one to use. It had specs, pictures, and general pricing online. Our first contact was Jay Prakash, who was very patient, upfront, and helpful in answering our questions on the model we were looking into. He asked us all of the right questions and made everyone feel fairly comfortable, considering we had not met him as of yet. Once we had narrowed down the make, model, and features we called him up to go over what type of pricing we might be able to get. Since we were looking at getting 2ea, one for our son and another for a close friends son. Jay came in with a very fair and reasonable price. We made arrangements to come down on Saturday the 28th in the morning, since it was a 2hr drive. Once we had arrived, we knew we had made the right choice in coming... The dealership was easy to find, clean, and, the Internet sales person, Jay, was great. The entire process working with this dealership was fantastic from start to finish. Sales, Management, Finance all were extremely personable, straight forward, knowledgable, and above all else made this buying experience a great one! After leaving, we stopped for lunch before heading home and discussed the whole buying experience with my son, who couldn't stop smiling from ear to ear. We asked him how he felt about everything, since he had gone from dealership to dealership with us and had experienced all of the different styles. His first response was what summed it all up, "They made it so easy!". Having dealt with many dealerships over the years, both personally and professionally, this was by far the best experience. Thanks again for everything! Kyle, Christina, & Logan Wilson More

Best car buying experience ever, went there with one picked out off the website and a price, was done in just a couple hours, thank you Jeremy picked out off the website and a price, was done in just a couple hours, thank you Jeremy More

The best people to see when buying a car they will work with find the best deal that fits your budget nice no rush you tell them what you want and they will make it happend with find the best deal that fits your budget nice no rush you tell them what you want and they will make it happend More

My husband and I came in Saturday in search for a preowned Jeep or truck. richard was very patient with us and let us test drive both and explained the pros/ cons. Any questions were answered immedia preowned Jeep or truck. richard was very patient with us and let us test drive both and explained the pros/ cons. Any questions were answered immediately and he gave us all the time we needed to make our decision. no rushing or pushing. We felt comfortable. Richard also knew when to step away so my husband and I could speak in private. We have bought four or five cars together and this has definitely been the best service ever! Shak was friendly and funny was able to beat out credit union APR and work with our budget. Will I be back? Hell yeah! More

These guys did a great job. Answered questions quickly and honestly and managed a very transparant transaction. They beat the finance rate from my local credit union and although they were hustling to mak and honestly and managed a very transparant transaction. They beat the finance rate from my local credit union and although they were hustling to make the sale, they were not high-pressure. Highly recommend! More

I had a great experience and recieved the best customer service. The best part was not feeling pressured to buy. I will definately visit this dealership again. service. The best part was not feeling pressured to buy. I will definately visit this dealership again. More

There's a reason I drove all the way from Lafayette and that would be Jeremy! I was looking for a Jeeep for my son, Joshua. I filled out a USAA dealer look up and Elk Grove Dodge was one of 5 that popped u that would be Jeremy! I was looking for a Jeeep for my son, Joshua. I filled out a USAA dealer look up and Elk Grove Dodge was one of 5 that popped up on my screen. The word went out, I'm looking for a car. Jeremy replied via email within the 1st hour. He called me by phone within 2 hours. Of the other 4 dealers, one replied 2 days later and the other 3 still (10 days later) have not gotten back to me. When asked why I should buy a car from him, he simply directed me to a dealer/salesman rating web site and asked me to look at his ratings. Mostly "5s" and rave reviews. Anyway, today I told Jeremy I would need to leave at 1 pm for personal reasons and he did his best to accomodate us. He focused exactly on what we wanted and didn't try to upsell us on a higher end model. If I had to mark down on anything, I would have to say he had quoted me $3,500 worth of rebates on the phone but it turned out to only be $2,000 available rebates when all was said and done. In his defense, he did a fine job working to get us a reasonable value for our trade in. Unlike several other car buying experiences I've had in the past, I felt like I was treated fairly, with respect and I would absolutely buy another car from this professional "go-getter"! More

This is a Great Dealership!!No Realy Let me tell you about my new car buying.First on 7/6/12 me and the wife went to carmax got a good apprisal for my car,But once we told them we could not find a car t about my new car buying.First on 7/6/12 me and the wife went to carmax got a good apprisal for my car,But once we told them we could not find a car that would work for us,we were treated BAD. BUT HERE'S THE GOOD NEWS,got home with the wife,now mind you it was a HOT day so the wife was tired anyway i picked up the Bee saw a ad from ELKGROVE JEEP picked up the phone and called. Cory Long answered i told him how much carmax offered and what had happened, He told me to hold on, then his Boss Steve Coopersmith got on the phone and Asured me that i would get my trade-in vaule.And not only that but the Right price on the Jeep i wanted. GUESS WHAT HHAPPENEDD WHEN I GOT THEIR FROMM ORANGEVALE????? YOU GUESSED IT Cory and Steve lived up to their word,Not only did they give me my trad-in vaule they gave me a great price,SO IF YOU WANT A DEALERSHIP THAT LIVES UP TO THEIR WORD AND STILL TREAT YOUR CAR AS A VERY IMPORANT INVESTMENT AND YOU AS WELL THEN I ADVISE YOU TO GO TO ELKGROVE JEEP,DODGE More