Elk Grove Dodge Chrysler Jeep Ram

WE HAD HARDLY ANY COMMUNICATION THE VEHICLE WAS THERE FOR 2 WEEKS. WE CONTACTED THE DEALERSHIP TO LET THEM KNOW THAT THIS WAS GOING ON OUR CORPORATE ACCOUNT. SPOKE TO AARON HE TOOK DOWN THE ACCOUNT NUMBER 2 WEEKS. WE CONTACTED THE DEALERSHIP TO LET THEM KNOW THAT THIS WAS GOING ON OUR CORPORATE ACCOUNT. SPOKE TO AARON HE TOOK DOWN THE ACCOUNT NUMBER AND NOTHING WAS IN THE CORPORATE ACCOUNT WEHEN WE PICKS UP, THE GAL IN THE CASHIER WHEN I TOLD HER THIS WAS SUPPOSED TO BE ON OUR CORPORATE ACCOUNT , SHE WAS VERY SHORT AND SAID WELL ITS NOT, I EXPLAINED WE SPOKE TO AARON ABOUT IT AND WE EMAILED GRACE (WHO ADVISED TO TELL SERVICE) SHE THEN MADE A CALL TO ASK, AND HER WORDS WERE "APPARANTLY THESE PEOPLE ARE SAYING THIS IS A CORPORATE ACCOUNT SERVICE" IT WAS VERY RUDE. WE WEREN'T FALSELY PUTTING A CHARGE ON AN ACCOUNT. I WAS EXTREMELY UNHAPPY ABOUT THE WAY WE WERE TREATED. WHEN SHE GOT THE "OK" TO CHARGE THE ACCOUNT HER ATTITUDE CHANGED. More

Arianna made my entire experience enjoyable, she renewed my faith in Elk Grove Dodge, She is pleasant and attentive to what my needs were. Thank you so much for placing her in my service needs. my faith in Elk Grove Dodge, She is pleasant and attentive to what my needs were. Thank you so much for placing her in my service needs. More

Excellent service patient with customer fast service everything was great clean offices would definitely return in the future thank you ☺️ everything was great clean offices would definitely return in the future thank you ☺️ More

Service was in and out. Quick, fast and easy. Straight to the point. Would go again. Quick, fast and easy. Straight to the point. Would go again. More

Service advisor wanted to charge $450 for diagnostics. I changed to Folsom lake Chrysler. They are more reasonable. I changed to Folsom lake Chrysler. They are more reasonable. More

The prices seem high to me. I didn't think I would be paying so much for a 150,000 mile service. I was really surprised. I'm glad that the service advisor worked with us so we c I didn't think I would be paying so much for a 150,000 mile service. I was really surprised. I'm glad that the service advisor worked with us so we could make the best decision in terms of necessary services for our vehicle. More

Service was great and the service rep was professional and explained my service and results to me. No surprises which was very nice and my final bill was less than my estimate! and explained my service and results to me. No surprises which was very nice and my final bill was less than my estimate! More

Brandon has always been first class and always keeps me informed on what’s going on and how long it’s going to take informed on what’s going on and how long it’s going to take More

Who is Devin? Is he the finance guy? If so, then OK. He knows his paperwork and is easy to talk with. Vettel was great, seemed honest, and truthful. Easy to talk Is he the finance guy? If so, then OK. He knows his paperwork and is easy to talk with. Vettel was great, seemed honest, and truthful. Easy to talk with. More

ariana was super helpful and pleasant. She kept me updated with the progress and got my rental promptly. loved my experience She kept me updated with the progress and got my rental promptly. loved my experience More