Elite Nissan

Poor service experiance I went in for an oil change time in 8:40am ( last chg. 3500 mi.) while there the service mgr. reviewed my file and found several issues that were n I went in for an oil change time in 8:40am ( last chg. 3500 mi.) while there the service mgr. reviewed my file and found several issues that were not resolved.. They also determined that the Computer need to be reprogramed as per service letter issued by Nissan. I agreed that that might resolve the transmission issue of poor acceleration. while waiting one of the service people showed me first an oil filter Which I felt could be changed so I agreed them later another square filter which I was told was a cabin air filter , very little dirt I declined to have that replaced. work was not finished until 12:45 pm Result computer programing seemed to help the transmission hesitation and performance issue. I was told oil change was completed The next day my wife entering on the passenger side of the car noticed the panel near the console were removed and left unsecured. I returned to the service dealer.. thinking the air filter was not replaced The Service mgr. and head mechanic inspected the car They don't know what filter was shown to me but the mechanic explained the size was not the cabin filter ? I was shown a filter apx. 4"x8" The mechanic said the cabin filter is much smaller, they also found the panel on the driver side also unsecured . They replaced and secured the panels. Now there is a trust issue I'm still not sure what filter I was shown ? Did I receive a complete and proper oil change, was. anything else overlooked or disturbed. This is not acceptable customer service.. Thank toy Tom F. More

Good work but didn't contact me to tell me part arrived The part was ordered, but they did not call me when it arrived and to schedule the service. Other than that the service was good. The part was ordered, but they did not call me when it arrived and to schedule the service. Other than that the service was good. More

The people at Elite Nissan I was a walk in because my trunk would not open. I made an appointment for the next day and I had also received a call back for the airbags. They wer I was a walk in because my trunk would not open. I made an appointment for the next day and I had also received a call back for the airbags. They were very helpful and found several things wrong with my car which is a 2006 Sentra. They were not pushy and very helpful. I will make an appointment to have the repairs done there. Nelson in the service department was very helpful and so were the others workers (sorry I don't know their names). I would recommend to everyone to go there. More

Nice, Pleasant hard working crew The people I was in contact with were very polite and tried to help the best they could. I had an extended warranty and that caused a delay. The people I was in contact with were very polite and tried to help the best they could. I had an extended warranty and that caused a delay. More

Great service and a great price I was a walk in customer who arrived at 7:45am with an Express service post card and requested an Oil change and rotation of my tires. The service man I was a walk in customer who arrived at 7:45am with an Express service post card and requested an Oil change and rotation of my tires. The service manager took my car and said that we will have me out in no time. He completed my service and a 27 point inspection and I was completed in about an hour. I was very happy with this service and the Service Manager. More

Great salesman, could not be happier I am normally not one to write reviews but in this I have to. Through the years I have been to many dealerships and have looked at many cars. When I w I am normally not one to write reviews but in this I have to. Through the years I have been to many dealerships and have looked at many cars. When I walked in to this dealership it was a completely different experience. I was introduced to a salesman named David. He was great. I had a budget and He was very understanding, knowledgable and I could immediately tell that he truly cared about me as a customer. My lease was almost over and I started a new lease with him. He showed me everything there was that I needed to know about the vehicle and I couldn't be happier. One truly could not ask for more in a salesman. If anyone I know is looking for a Nissan without a doubt I will send them to Elite Nissan and ask for David L!! More

found my new service center Emilio and Ramon were both top notch employees. They handled my situation and made me feel at ease. Very thankful i went to Elite Nissan! Emilio and Ramon were both top notch employees. They handled my situation and made me feel at ease. Very thankful i went to Elite Nissan! More

LIARS!!!! Don't waste your time, bunch of scammers in this place.. Especially a sales rep named David! When I called to complain, the manager ignored me as well Don't waste your time, bunch of scammers in this place.. Especially a sales rep named David! When I called to complain, the manager ignored me as well. Bunch of fu*king low-lives and liars. I've never encountered such a group of unprofessional dirtbags.. Save yourself time and grief and go somewhere else.. More

Jennifer and Nelson were fantastic They were personable and very efficient. Wait was not too long, and Jennifer made me a cup of coffee. Nelson explained the service of the car and fi They were personable and very efficient. Wait was not too long, and Jennifer made me a cup of coffee. Nelson explained the service of the car and fixed my moonroof too More

Excellent service This was the first purchase ever, Benny and all of the staff were extremely patient,friendly, and guided my throughout the entire process. I'm definit This was the first purchase ever, Benny and all of the staff were extremely patient,friendly, and guided my throughout the entire process. I'm definitely going back all of my future vehicle investments, and I would recommend them to everyone!!! More