Elite Nissan

I am disaapointed in the service Nissan provides. First off I have brought my Nissan Maxima in for service once before, however the service dept. did not have anything on record for my car. I found t First off I have brought my Nissan Maxima in for service once before, however the service dept. did not have anything on record for my car. I found this out when they said I had a recall that needed to be done when I made an appointment for an oil change. I brought the car in 10am and was told by 1pm the car would be ready. Arrived at 1pm to be told just a few more minutes and the car would be out. I waited over 45 mins for the car standing outside. After I brought the car home I realized that no sticker was put in the window for the next service and no recall was done when reviewing the paperwork. Called the Service Dept. and asked if a recall was done to the car since I didn't see it noted and she mentioned to me that she meant to tell me when I picked up the car that it was for the Ultima I had which I no longer have. So my issue is why did it take so long to do an oil change when I had an appointment at 10am. Why was my car not ready when I came back at 1pm with no recall even done to it. Why did I have to wait an additional 45 mins and why was my Maxima not in the computer having been serviced there before??? Very disappointed in the service there. More

excellent public relation + excellent service + 100% trustworthy, excellent public relation, excellent service. Highly recommended. Will be my main service place from now on.100% trustworthy, excell 100% trustworthy, excellent public relation, excellent service. Highly recommended. Will be my main service place from now on.100% trustworthy, excellent public relation, excellent service. Highly recommended. Will be my main service place from now on. More

Very helpful and friendly to locals This express service area is new- about only 2 years. They were very helpful on what car repair I really needed- not pushy like other guys. Most of th This express service area is new- about only 2 years. They were very helpful on what car repair I really needed- not pushy like other guys. Most of the customers feel like their family. Great having an express service in our area. Keep up the good work. More

needed a simple oil change, it was quick and efficient the new service center is very nice, they have a great new staff, all are super friendly and always helpful in offering guidance on services needed, w the new service center is very nice, they have a great new staff, all are super friendly and always helpful in offering guidance on services needed, without any pressure More

very good sevice very good service and accommodation very well understandable and easy to asked what is the best deal with and they give you a good choice which to ta very good service and accommodation very well understandable and easy to asked what is the best deal with and they give you a good choice which to take the good car. More

Jason was great, understanding and patient throughout! My wife and I first went to Jason for a Rogue but then changed our mind to a Murano and he was great in explaining all of our options. He wasn't only My wife and I first went to Jason for a Rogue but then changed our mind to a Murano and he was great in explaining all of our options. He wasn't only great from a business perspective but also got to understand us on a personal level. I never felt pressured or overwhelmed. Thank you again and look forward to bringing you more business! More

Recall There was a recall on my vehicle. I was called right away and had an appointment made for the same week. Very respectful and dilegent in their work There was a recall on my vehicle. I was called right away and had an appointment made for the same week. Very respectful and dilegent in their work More

My car the Christmas tree Brought my car in for routine service and they found other issues regarding the longevity of my car. I was given suggestions as well as advice for fut Brought my car in for routine service and they found other issues regarding the longevity of my car. I was given suggestions as well as advice for future service. Overall the staff was professional, friendly and helpful. More

Perfect. The Nissan of Bergenfield should be the blue print for all other dealerships. The service you receive is one of a kind. They keep you informed and up The Nissan of Bergenfield should be the blue print for all other dealerships. The service you receive is one of a kind. They keep you informed and up to speed with the happenings of your vehicle and the resolve. The staff is friendly and puts forth a conscious effort to make lasting relationships with their customers. And most importantly, I always know that my vehicle is in great hands with them. More

mario very thankful for the way everybody worked with me to get the right price for myself and my family thank you to all at bergenfield nissan very thankful for the way everybody worked with me to get the right price for myself and my family thank you to all at bergenfield nissan More