
Elite Nissan
Bergenfield, NJ

488 Reviews of Elite Nissan
In & Out Even though I was told they were a little busy with jobs, they had me in and out of there in no time with a new synthetic oil change and tire rotatio Even though I was told they were a little busy with jobs, they had me in and out of there in no time with a new synthetic oil change and tire rotation. This was my first time coming here for service, but the helpfulness of Aaliyah & Mike has made it clear it won't be my last! More
It was a pleasant car buying experience. Mario, our salesperson, was very informative. There was no pressure in the buying process. He gave us lots of information we needed to decide on a ca Mario, our salesperson, was very informative. There was no pressure in the buying process. He gave us lots of information we needed to decide on a car. We reviewed our needs and options. The decision came to us easily. Also, the test drive says a lot. More
Excellent The staff was extremely helpful and friendly. They took note of all my concerns and kept in constant contact regarding updates. I was late for my appo The staff was extremely helpful and friendly. They took note of all my concerns and kept in constant contact regarding updates. I was late for my appointment and they still accommodated me, while also meeting my time constraints. Will be returning. More
Good Experience My salesman(Jason) did an excellent job of explaining the vehicle, and handling the deal...everything was very organized, right down to the paperwork, My salesman(Jason) did an excellent job of explaining the vehicle, and handling the deal...everything was very organized, right down to the paperwork, and the communication was(and is) excellent... More
THANKS! I am very happy with the transaction and felt that Mr. Ali listened to and accepted my concerns. Unfortunately I just discovered that the back door on I am very happy with the transaction and felt that Mr. Ali listened to and accepted my concerns. Unfortunately I just discovered that the back door on the drivers side will not open from the inside. I have a feeling that I will find the solution in the owner's manual once I get a chance to read it. If I cannot solve the problem, I will stop by and get some help. I feel comfortable that the problem will be solved. More
I felt like Peace I felt like Family. I visited five other dealerships but Elite Nissan was my Best Experience. From Sales to Financing I Enjoyed my buying Experi I felt like Family. I visited five other dealerships but Elite Nissan was my Best Experience. From Sales to Financing I Enjoyed my buying Experience. Thank you Elite Nissan. More
Excellent care I came in without an appointment and was seen promptly and efficiently by the office staff, and by Mike, who explained everything and provided excelle I came in without an appointment and was seen promptly and efficiently by the office staff, and by Mike, who explained everything and provided excellent customer service. More
Pressure-free experience There was no problem with them providing the advertised car and even price matched a lower quote from another dealer. We were able to finalize the pur There was no problem with them providing the advertised car and even price matched a lower quote from another dealer. We were able to finalize the purchase even though we couldn't find the title for the Murano that we were trading. In the end, they offered to obtain a duplicate title from NJ Motor Vehicles for a fee. Thank you, Mario! This saved us a lot of time and "motor vehicle agency aggravation". More
Great Customer Service I first met Kathryn Pigen, a receptionist, she is a very good listener as I gave her all my reasons for being there on that day. She looked at me ver I first met Kathryn Pigen, a receptionist, she is a very good listener as I gave her all my reasons for being there on that day. She looked at me very intently taking in all my concerns of my 2015 Nissan Juke. As a matter of fact I told her she was a good listener as I vented. At some point she left for the day and another receptionist came on duty Alliyah, I approached her about another concern and she too was very helpful after doing some research on the bus linesl. The guy who took my paperwork was Alberto Lazon very polite he heard me venting to Kathryn and he approached with a smile, he said don't worry I will be assisting you today and will take care of all your needs; I will keep you up to date as the work is performed. After sitting for a while, I decided to walk outside in the working area and there I met the serviceman Nima, he too was very assuring as he told me he is going to take care of my every concern. During all my walking around the manager noticed and offered to assist me, so I told him I wanted to change the station on the television, he told me no problem and pointed out the remote control. well this was all I needed; control of the television while I waited. I had a very great experience at Nissan, the team at Nissan is very considerate, they are good listeners, and good workers. More
Great experience Great service people are very friendly and the price is resonable for it needs to be done on my car. Every time I bring my car there it's well taking Great service people are very friendly and the price is resonable for it needs to be done on my car. Every time I bring my car there it's well taking care of and if there's anything that needs to be change or done they always call me before hand More