El Dorado Chevrolet - Service Center
McKinney, TX
2,027 Reviews of El Dorado Chevrolet - Service Center
Price gauging In 6 months oil changes went from $80 to $150 without being notified until after car was done. I even showed them where I book appointment online and prices aren’t shown. Manager Pete didn’t $150 without being notified until after car was done. I even showed them where I book appointment online and prices aren’t shown. Manager Pete didn’t care and acknowledged there is a flaw with online system as it should show pricing when booking. The auto checkin guy even admitted he forgot to have me sign the paperwork and tell me about the change when I dropped the car off. A customer show have the right to know the prices up front - this is scamming people. I been coming here for 5 years and will not return. More
Anthony was great! Got my car serviced quickly and was very personable. Will be back again! Got my car serviced quickly and was very personable. Will be back again! More
My service advisor I had Jeff was the absolute best I’ve ever dealt with at a dealership ever dealt with at a dealership More
Fast, easy, and informative Working with the team, they were very knowledgeable about the process and made it easy to understand being the first service on a brand new vehicle. were very knowledgeable about the process and made it easy to understand being the first service on a brand new vehicle. More
Mike was great! He got us in and out in exactly the time that he told us. He also gave us a card for a free car wash. Great service! He got us in and out in exactly the time that he told us. He also gave us a card for a free car wash. Great service! More
A GM dealership that doesn't use ACDelco parts/fluids is not ideal. Cutting costs only hurts the business and the customer. That being said, they did provide prompt service. They provided a car wash coupon not ideal. Cutting costs only hurts the business and the customer. That being said, they did provide prompt service. They provided a car wash coupon for the car wash down the street but wish they would do a hand wash in house. Disappointing but quick and friendly service. More
Mike Albright is the BEST salesman. I was in such a bad situation and needed a car asap and with his help i accomplished just that! I can’t thank him enough for all his help and dedicat I was in such a bad situation and needed a car asap and with his help i accomplished just that! I can’t thank him enough for all his help and dedication not to mention going above and beyond to sale me a car in a totally different state! Thank you for all you do 🙏🏽😊 More