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El Cajon Ford

El Cajon, CA

4.7
152 Reviews
Call Dealership (619) 579-8888

1595 East Main Street

El Cajon, CA

92021

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152 Reviews of El Cajon Ford

May 26, 2023

Had leased vehicle. Lease was up. Purchased vehicle. All of the personnel at this dealership are so friendly, courteous, and knowledgeable. They would bend over backward More

by gramgram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Boyd, Nick in Finance, Phyllis Gainer, Rob Slater, Rob Slater, Josh Pratt
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We're pleased that you entrusted us with your lease-purchase. We will be sure to let our team members know that their courtesy and knowledge were truly valued. We do our best to provide an experience like this one for all of our customers. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

Helpful
May 26, 2023

We initially had our Ford truck in for service and while there looked at a used car. Our sales person was very responsive, personable and professional and a pleasure to work with. We would recommend him t More

by cbsp5155
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh in Finance, Ross Caldera
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We will be sure to let our sales team know that their responsiveness, professionalism, and helpfulness were recognized. Your recommendation means so much. We do our best to provide an experience like this one for all of our customers. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

Helpful
May 24, 2023

So far, every visit has been very well received and I have no complaints at this time. More

by Shconner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Leon
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. We're thrilled that you are consistently pleased with your visit. We are very proud of the service we provide and love giving customers like you the experience you deserve. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

Helpful
May 24, 2023

El Cajon Ford has quick and friendly service. I had a great experience and I recommend this dealership. More

by tkid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Caldera, Paul Dyke, Ron Ratigan, Rob Slater, Josh Pratt, Bobby Morales, Ted Apostolidis, Rickie Hillin, Bijan Baekadehi, Brian Biekofsky
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We're pleased that you recognized our efficiency and professionalism. Your recommendation means so much. We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

Helpful
May 22, 2023

The service provided was great, on time and handled well. The service provided was great, on time and handled well. More

by garym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Nothwang
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thanks so much for letting us know we are doing well. We're so pleased that you recognized our timeliness and professionalism. We were thrilled to hear about your experience and hope we get the opportunity to serve you again soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

Helpful
May 20, 2023

LIZ MAKES QUICK LANE SHINE LIKE DIAMOND. GREAT PRESENTATION AND EASY TO UNDERSTAND. I THINK EL CAJON FORD SHOULD SENT HER TO THE BRONCO ROAD CORUSE IN LAS VEGAS. VERY PLEASED. More

by lambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVE GUTIERREZ----ALSO SHOULD GO TO LAS VEGAS-GREAT TRAINING
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Jun 30, 2023 -

El Cajon Ford responded

Hi Lambert, we’re thrilled to read how pleased you were with us. Thank you for commenting on Liz's attention to detail. Comments like yours help our business to grow and thrive, so that we can continue delivering superior service for years to come. Thanks for choosing El Cajon Ford, and we hope we’ll see you again very soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

Helpful
May 19, 2023

Overall, it was a very seamless and positive experience! Staff took great care of me, and I am extremely happy about my purchase. Only feedback I would give is I feel like I was lowballed on my trade-in. ev More

by Franklin.Coopersmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert, Josh Pratt, Bobby Morales
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Hi Franklin, we’re absolutely delighted to know that we could be of assistance. Congratulations on your new vehicle. We're pleased that you entrusted us with your vehicle purchase. Your 5-star rating truly means a lot to our team. From everyone here at El Cajon Ford, we appreciate and value your feedback. We hope we’ll have the pleasure of serving you again soon. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

Helpful
May 18, 2023

Very courteous service and overall extremely satisfied with my experience when servicing my Ford Fusion on Wednesday, May 17th, 2023. Frank Nelson made sure everything was right. I give him and El Cajon F More

by Mick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nelson
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. We're pleased that you recognized our efficiency and professionalism involved in servicing your Ford Fusion. We will certainly send accolades to Frank. We are very proud of the service we provide and love giving customers like you the experience you deserve. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

Helpful
May 17, 2023

The service was good, but I was surprised that the price for a single key-fob was over $600. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellie Gilb
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Hi Ron, thank you for taking the time to comment. We're pleased that you entrusted us with your service needs, and we will carefully review our pricing. We love hearing positive feedback from our customers and we are even more motivated to provide you with a perfect experience the next time around. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

Helpful
May 16, 2023

Excellent service and staff. Highly recommend El Cajon Ford. Service staff at Quick Lane are friendly and knowledgeable. More

by cag976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cole
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We're pleased that you found our staff to be friendly, efficient, and helpful and our expertise to be remarkable. We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

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