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El Cajon Ford

El Cajon, CA

4.7
152 Reviews
Call Dealership (619) 579-8888

1595 East Main Street

El Cajon, CA

92021

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152 Reviews of El Cajon Ford

June 15, 2023

I reached out to Zack Dow for an issue with one of our fleet vehicles. I had it towed over to Zach. He had a tec check the vehicle and had our vehicle back within several days. Great man, very easy to More

by Steve W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Dow
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Hi Steve, we really appreciate your generous review. Thank you for reaching out to us with the service needs of one of your fleet vehicles. We will certainly send accolades to Zach for his expertise, thoroughness, and efficiency. Providing an excellent customer experience is one of our goals. We look forward to repeating the experience for you in the near future! David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

Helpful
June 10, 2023

Superior customer service and repairs. Service is completed quickly and with a smile! I definitely recommend them to everyone More

by DENISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dyke, Bobby Morales
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Jun 30, 2023 -

El Cajon Ford responded

Hi Denise, our team can’t thank you enough for your generous 5-star rating and comment. Your recommendation means the world to us. We're so pleased that you recognized our efficiency and professionalism. It always makes us glad to hear that our valued customers are receiving the exceptional service they deserve. We hope you’ll visit us again soon, and until then, thanks once again for your feedback. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

Helpful
June 10, 2023

The service technician that installed our Starguard was friendly, fast and very efficient. Excellent job! More

by cbsp5155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We're pleased that you recognized our technician's efficiency and professionalism. We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

Helpful
June 09, 2023

Robert Leniak, worked his xxx off to close the deal, found what I was looking for More

by Aspirz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Lesnika
Report | Print
Helpful
June 08, 2023

Great service on my Newmar Baystar. David was always available for updates and questions. Fixed and maintained in a timley manner. I'll definately be coming back. More

by rlavoie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Mike
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Jun 30, 2023 -

El Cajon Ford responded

Thank you very much for your generous comment and rating. We're pleased that you entrusted us with the service needs of your Newmar Baystar and recognized our efficiency and professionalism. It’s sincerely a pleasure to serve you, and we’re looking forward to having you back in the future. From our family to yours, thanks again for choosing El Cajon Ford. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

Helpful
June 04, 2023

All staff I encountered were helpful and kind. As I was waiting while getting a basic service on my truck, the Service Advisor kept me informed on status of the job. Great customer experience. W More

by jarrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Garcia,
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We're pleased that you entrusted us with your truck's service needs and recognized our team's efficiency and attention to detail. Your recommendation means the world to us. We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

Helpful
June 02, 2023

My second purchase with this dealership within one year. Collectively a great team. Spencer and Josh were exceptional in customer service and made the process quick and easy. Very grateful to them for that. More

by c21donna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer sales rep and Josh in Finance
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. Your loyalty is truly valued. We will be sure to send accolades to Spencer and Josh for their efficiency and expertise. We do our best to provide an experience like this one for all of our customers. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

Helpful
May 31, 2023

El Cajon Ford provides great service. Won't go anywhere else! Love the quick turn around time on service of my truck. More

by kwalte6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon, Mike Fulcher, Klayton Belden, Reagan, Josh Pratt
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. Your loyalty means the world to us. We're pleased that you consistently recognize our efficiency involved in the service of your truck. We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

Helpful
May 26, 2023

I have received nothing but friendly service and always feel as a customer instead of a number, all personnel i have come in contact with were just great in getting work done and very quick, overall this h More

by jrenevitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Nothwang Quick LaneAdvisor 5 Stars
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Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. Your thorough review means so much to us. We're thrilled that you are consistently pleased with the service you receive. We will let our team members know that their professionalism and expertise are valued. We are very proud of the service we provide and love giving customers like you the experience you deserve. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

Jul 01, 2023 -

jrenevitz responded

my e-mail jrenevitz@cox.net as requested for update.

Helpful
May 26, 2023

Where they originally told me it might be days before I got my car back which would have been an issue for getting to work - they got everything done in one day. I was very impress. Thank you El Cajon FORD More

by katiezolezzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Gonzalez
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. We're pleased that you entrusted us with your service needs and recognized our efficiency and professionalism. We are very proud of the service we provide and love giving customers like you the experience you deserve. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

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