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El Cajon Ford

El Cajon, CA

4.7
154 Reviews
Call Dealership (619) 579-8888

1595 East Main Street

El Cajon, CA

92021

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154 Reviews of El Cajon Ford

June 16, 2023

The service rep in the office was very helpful and respectful. Great service for my Ford More

by Jawoolery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thanks so much for letting us know we are doing well. We're so pleased that you recognized our technician's helpfulness and professionalism. We were thrilled to hear about your experience and hope we get the opportunity to serve you again soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

June 16, 2023

I needed to drop off my car for recall. Kelsie greeted me with a great attitude and check in and out was very smooth. I also want to thank you for the driver who gave me a ride home and pic More

by Tally L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsie and a shuttle driver
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Jun 30, 2023 -

El Cajon Ford responded

Hi Tally, thank you for taking the time to let us know that we are doing a good job. We're pleased that you entrusted us with your recall needs. We will be sure to let Kelsie know that her helpfulness was truly valued. We will also give a shout out to our driver for making your drop off and pick up seamless. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen! David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

June 15, 2023

I reached out to Zack Dow for an issue with one of our fleet vehicles. I had it towed over to Zach. He had a tec check the vehicle and had our vehicle back within several days. Great man, very easy to More

by Steve W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Dow
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Hi Steve, we really appreciate your generous review. Thank you for reaching out to us with the service needs of one of your fleet vehicles. We will certainly send accolades to Zach for his expertise, thoroughness, and efficiency. Providing an excellent customer experience is one of our goals. We look forward to repeating the experience for you in the near future! David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

June 10, 2023

Superior customer service and repairs. Service is completed quickly and with a smile! I definitely recommend them to everyone More

by DENISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dyke, Bobby Morales
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Hi Denise, our team can’t thank you enough for your generous 5-star rating and comment. Your recommendation means the world to us. We're so pleased that you recognized our efficiency and professionalism. It always makes us glad to hear that our valued customers are receiving the exceptional service they deserve. We hope you’ll visit us again soon, and until then, thanks once again for your feedback. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

June 10, 2023

The service technician that installed our Starguard was friendly, fast and very efficient. Excellent job! More

by cbsp5155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We're pleased that you recognized our technician's efficiency and professionalism. We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

June 09, 2023

Robert Leniak, worked his xxx off to close the deal, found what I was looking for More

by Aspirz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Lesnika
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June 08, 2023

Great service on my Newmar Baystar. David was always available for updates and questions. Fixed and maintained in a timley manner. I'll definately be coming back. More

by rlavoie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Mike
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you very much for your generous comment and rating. We're pleased that you entrusted us with the service needs of your Newmar Baystar and recognized our efficiency and professionalism. It’s sincerely a pleasure to serve you, and we’re looking forward to having you back in the future. From our family to yours, thanks again for choosing El Cajon Ford. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

June 04, 2023

All staff I encountered were helpful and kind. As I was waiting while getting a basic service on my truck, the Service Advisor kept me informed on status of the job. Great customer experience. W More

by jarrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Garcia,
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We're pleased that you entrusted us with your truck's service needs and recognized our team's efficiency and attention to detail. Your recommendation means the world to us. We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

June 02, 2023

My second purchase with this dealership within one year. Collectively a great team. Spencer and Josh were exceptional in customer service and made the process quick and easy. Very grateful to them for that. More

by c21donna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer sales rep and Josh in Finance
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. Your loyalty is truly valued. We will be sure to send accolades to Spencer and Josh for their efficiency and expertise. We do our best to provide an experience like this one for all of our customers. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

May 31, 2023

El Cajon Ford provides great service. Won't go anywhere else! Love the quick turn around time on service of my truck. More

by kwalte6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon, Mike Fulcher, Klayton Belden, Reagan, Josh Pratt
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. Your loyalty means the world to us. We're pleased that you consistently recognize our efficiency involved in the service of your truck. We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

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