Edison INFINITI

Don't expect good service after you leave with your vehicle. Once you walk out the door they will never return your calls. If you are lucky you will get a hold of Gene Lopez the manager who will finall vehicle. Once you walk out the door they will never return your calls. If you are lucky you will get a hold of Gene Lopez the manager who will finally address your problem. After leaving several messages over several days for them to email my documents he got it done immediately. Now I await my license plates. Called today and I was assured someone would call me back shortly.....no call back. My temporary plates expire in 2 days. I wonder if they will pay any tickets I may receive for an expired registration? They certainly charge a lot for this service and should get it done in a timely manner. It shouldn't be this difficult to get answers. More

Special thank you to Stephen Leonardis! He helped us find the perfect car for our son. Stephen is very knowledgeable and attentive. I would highly recommend Stephen to anyone looking for a He helped us find the perfect car for our son. Stephen is very knowledgeable and attentive. I would highly recommend Stephen to anyone looking for a new or used car. More

I felt like in shady used car dealership. First they tried to upsell lots of extras for couple grands. After refusing to pay anything extra they slipped in Extended Warranty to sign. After lo First they tried to upsell lots of extras for couple grands. After refusing to pay anything extra they slipped in Extended Warranty to sign. After looking at final numbers and catching it I told them to cancel it since I specifically declined any extra services. They told me it will take 2 weeks for refund to process, but it took 3 months after elevating it through Infiniti Consumer Relations. 6 months later they still owe taxes on that 5K extended warranty and nobody follow up. Even Infiniti Consumer Relations department told me that nothing they can do.... Stay away from this crooks. They only nice when you pay the price and after you leave nobody cares. More

We had a great experience with Stephen Leonardis in leasing a new QX60 a few weeks ago. He was very transparent and up front, and everything we discussed was honored when we arrived. He was professio leasing a new QX60 a few weeks ago. He was very transparent and up front, and everything we discussed was honored when we arrived. He was professional, and took time to make sure our questions were answered. He was very helpful and I would highly recommend Stephen to others. More

I had the pleasure of working with Stephen Leonardis over the phone and subsequently visited to pick up my vehicle. Stephen was honest and straightforward, which saved me a significant amount of time and fru the phone and subsequently visited to pick up my vehicle. Stephen was honest and straightforward, which saved me a significant amount of time and frustration. His knowledge and helpfulness were evident throughout the entire process. He took the time to ensure I was well taken care of by the finance manager, Rahual Khan. I would highly recommend Stephen to others. More

Absolutely a scam! !! When I agreement was that the extra mileage were included, at a rate of .10 cents. Not only I just received a bill from Nissan for almost $6000 dol !! When I agreement was that the extra mileage were included, at a rate of .10 cents. Not only I just received a bill from Nissan for almost $6000 dollars but I had to deal with Gene Lopez, the general manager, disrespectfully and discriminating attitude. Stay away from this dealer! More

Worst dealer I've ever dealt with! ! They're scamming people with good prices and when you get there, they'll add almost $10,000 worth of xx fees! When you told them you didn't want tho ! They're scamming people with good prices and when you get there, they'll add almost $10,000 worth of xx fees! When you told them you didn't want those fees, manager became rude! Just stay away from them! More

Mr. White contacted Infiniti on our behalf and they are covering this repair. We are happy they are covering the repair but we do not have the bumper-to-bumper warranty we purchased. covering this repair. We are happy they are covering the repair but we do not have the bumper-to-bumper warranty we purchased. More

Scam dealership first told us we had to buy the warranty. Then told us they only accept cash, no checks etc. Don't buy here!!!!!!! Then told us they only accept cash, no checks etc. Don't buy here!!!!!!! More

Just wanted to give a Thank you to my Salesman Jerrell Daye.thank you for your professional customer service skills & your prompt assistance with minor issues .We appreciated your quick response handling Daye.thank you for your professional customer service skills & your prompt assistance with minor issues .We appreciated your quick response handling the matter .We thank you & we are Loving our New Infinity Q60.Chris & Rhonda C . More