Edison INFINITI

Complete mismanagement from stem to stern. The sales floor managers were constantly screaming at and berating the salesman behind the glass doors. The finance manager (only one was working) The sales floor managers were constantly screaming at and berating the salesman behind the glass doors. The finance manager (only one was working) took over 2.5 hours with a single client. I had my deal all set and ready to purchase (lease). I was so infuriated with the 3 hour wait time, mismanagement, and lack of client focus that I left the dealer entirely. Needless to say, this experience does not reflect well on its owners, nor the Infiniti brand. More

Recently purchased an auto at Edison Infiniti. It was a very good experience. Employees were very helpful and friendly. Most important factor in the sale, however, was my salesperson Blake; who wa It was a very good experience. Employees were very helpful and friendly. Most important factor in the sale, however, was my salesperson Blake; who was just exceptional. Very knowledgeable on all the autos they sell, very friendly and goes out of his way to help the buyer. Even after the sale he set up the car Wi-Fi before I left. Strongly recommend if using Edison try using Blake for your purchase as he is the best. More

Zeke Perkinson is an excellent salesman. Great customer facing personality. Quickly provided all the information I requested on the car. Support people in sales management and finance w Great customer facing personality. Quickly provided all the information I requested on the car. Support people in sales management and finance were good too. Smooth processes. They delivered that car 100 miles without charge. More

I visited the Edison Infiniti with a specific car in mind, the Q50, which is a real challenge to find given its discontinuation. That said, Stephen Leonardis, knowing that he didn't necessarily have mind, the Q50, which is a real challenge to find given its discontinuation. That said, Stephen Leonardis, knowing that he didn't necessarily have the exact car I wanted, took a considerable amount of time in going over the specs before taking it for a test drive. He was patient, attentive and extremely informative. If it works out, Stephen will have a client for life. I will be sure to relay my exceptionally positive experience with my friends and family. Thank you Stephen! More

Purchased my son a 2022 Covervette. David, Alex , steve and Glenn helped me get the price and everything I was looking for. Thank you guys. My son loves his birthday present. David, Alex , steve and Glenn helped me get the price and everything I was looking for. Thank you guys. My son loves his birthday present. More

Had an appointment to look at a used vehicle they had in inventory. I received multiple calls from different employees confirming the appointment. I drove over an hour to get to the dealership only to find inventory. I received multiple calls from different employees confirming the appointment. I drove over an hour to get to the dealership only to find that the vehicle I had an appointment to look at was not on the lot. They said the vehicle was at a sister store and over an hour away. Shady Shady Shady business practices. Manager (Steve) was no help whatsoever. Total waste of my time which nobody seemed to care about. More

This is my 3rd Infiniti Q50 I have had serviced here and each time Nick took excellent care of me and Dave the master tech is just the best in the world 🌎 I recommend this dealership 100% each time Nick took excellent care of me and Dave the master tech is just the best in the world 🌎 I recommend this dealership 100% More

Don't expect good service after you leave with your vehicle. Once you walk out the door they will never return your calls. If you are lucky you will get a hold of Gene Lopez the manager who will finall vehicle. Once you walk out the door they will never return your calls. If you are lucky you will get a hold of Gene Lopez the manager who will finally address your problem. After leaving several messages over several days for them to email my documents he got it done immediately. Now I await my license plates. Called today and I was assured someone would call me back shortly.....no call back. My temporary plates expire in 2 days. I wonder if they will pay any tickets I may receive for an expired registration? They certainly charge a lot for this service and should get it done in a timely manner. It shouldn't be this difficult to get answers. More

Special thank you to Stephen Leonardis! He helped us find the perfect car for our son. Stephen is very knowledgeable and attentive. I would highly recommend Stephen to anyone looking for a He helped us find the perfect car for our son. Stephen is very knowledgeable and attentive. I would highly recommend Stephen to anyone looking for a new or used car. More

I felt like in shady used car dealership. First they tried to upsell lots of extras for couple grands. After refusing to pay anything extra they slipped in Extended Warranty to sign. After lo First they tried to upsell lots of extras for couple grands. After refusing to pay anything extra they slipped in Extended Warranty to sign. After looking at final numbers and catching it I told them to cancel it since I specifically declined any extra services. They told me it will take 2 weeks for refund to process, but it took 3 months after elevating it through Infiniti Consumer Relations. 6 months later they still owe taxes on that 5K extended warranty and nobody follow up. Even Infiniti Consumer Relations department told me that nothing they can do.... Stay away from this crooks. They only nice when you pay the price and after you leave nobody cares. More