Eddy's Toyota of Wichita - Service Center

Over promises, fails to deliver. Twice, I’ve been Over promises, fails to deliver. Twice, I’ve been offered a “free” tank of gas with vehicle purchases from sales, but those seem to involve me ret Over promises, fails to deliver. Twice, I’ve been offered a “free” tank of gas with vehicle purchases from sales, but those seem to involve me returning to the dealership for more sales pressure. Took my pristine, detailed truck in for a simple service job, left with it looking someone carelessly sprayed it with soap water and left spots and streaks all over it. When asking for it to be corrected, I was told that the “guys” might have some time later today and that it’s company policy to “wash” incoming vehicles. If this is the care they put into washing vehicles, I can only guess what the rest of the service looks like. They seem only concerned with satisfaction surveys and not the actual customer. More

Prompt, courteous and well trained. the service department co.pleted my service ahead of schedule. They washed my car and returned it ready for the road. department co.pleted my service ahead of schedule. They washed my car and returned it ready for the road. More

They do a good job,nice young man that worked with me,and the girl that helped me with apple CarPlay knows her stuff. Thanks again the girl that helped me with apple CarPlay knows her stuff. Thanks again More

We were on vacation and our air conditioner went out. We called to see if they could see us. They were able to set up and appointment for us. We got there early and they took us in right away. They were abl called to see if they could see us. They were able to set up and appointment for us. We got there early and they took us in right away. They were able to run tests, determine the problem, fix it, and get us back on the road in a little over an hour. They are awesome!!!! More

Eddy's strives to do their best to help their clients. They are always friendly,eager to help you . They are always friendly,eager to help you . More

I've gotten good service and fair and equitable trades for my last five vehicles! for my last five vehicles! More

Friendly, knowledgeable, customer oriented. Listen to concerns and address them. Do not patronize me or treat me as uneducated based on race or gender. Overall good. concerns and address them. Do not patronize me or treat me as uneducated based on race or gender. Overall good. More

Very pleasant and helpful maintenance personnel. Answered questions I had and explained problems to me. Discussed options and future services to be performed. Thank you. Answered questions I had and explained problems to me. Discussed options and future services to be performed. Thank you. More

Even though it took two visits to solve the problem I did appreciate the professionalism and dedication to finding the solution. I would use your dealership on future service appreciate the professionalism and dedication to finding the solution. I would use your dealership on future service More

Professional. Clean. Reasonably quick turnaround time. Got me in for an oil change the same afternoon I called which I really appreciated. Only criticism: have to “open an account” with the kiosk to purc Got me in for an oil change the same afternoon I called which I really appreciated. Only criticism: have to “open an account” with the kiosk to purchase a bottle of Coke? Really? Come on! But thanks for the good service! (P.S. you always forget to reset the message center reminder about needing maintenance so that it continues to “ding” at me!) More