Eddy's Toyota of Wichita - Service Center

I think Eddys Toyota is fair at least they try to be more fair than some of the other dealerships. Some tried to take advantage of seniors it’s just that I am a senior in age, but my mind and heart is young. fair than some of the other dealerships. Some tried to take advantage of seniors it’s just that I am a senior in age, but my mind and heart is young. More

I've hald multiple disappointing experiences at this dealership. I took my truck in there for a recall- they did not fix the issue and my truck display screen still says I need to take it in for a reca dealership. I took my truck in there for a recall- they did not fix the issue and my truck display screen still says I need to take it in for a recall. Now I will need to spend more time and money taking it in to somewhere else. I cannot recommend this dealership. More

Jose (Eddy's Toyota Service) is wonderful to work with as he cares about the service he provides to his customers! He is always pleasant to work with and I know he cares about assisting me regarding all of m he cares about the service he provides to his customers! He is always pleasant to work with and I know he cares about assisting me regarding all of my vehicle needs. I'm grateful for his level of professionalism and know I can trust him! More

Oil change, tire rotation, and fluid/filter check was efficient, quick and reasonable priced. My service tech, the assistant manager, Hong, was polite and professional. I would book service here again. efficient, quick and reasonable priced. My service tech, the assistant manager, Hong, was polite and professional. I would book service here again. More

Had car ready as said in check and car was clean and ready to go ready to go More

Shady dealership, don't get me wrong I love my Toyota but wish I did not buy it from this dealership. I bought the extended warranty and maintenance package that was supposed to cover my wheels and tires. B wish I did not buy it from this dealership. I bought the extended warranty and maintenance package that was supposed to cover my wheels and tires. But when I got a flat suddenly I don't have coverage and that's a different package which we will sell you for a additional $1400. So they lied to me when they said it was in package I bought and I remember having the discussion with the financing guy that it would cover if I put different tires and wheels on my vehicle. So do yourself a favor buy a Toyota but not from Eddy's. More

Our dealer Danny was great, very nice guy and helped us a ton with our trade ins. ton with our trade ins. More

Service customer interactions was less than to be desired. Not rude, just impersonal. Drove into the vast entry/ exit lobby and I m the only customer. desired. Not rude, just impersonal. Drove into the vast entry/ exit lobby and I m the only customer. More

Craig got my tires on and ready. Had other problems and got those taken care of to Had other problems and got those taken care of to More

Got a complete review of their service to my car. Very personable and provided answers to my questions. Very personable and provided answers to my questions. More