Eddy's Toyota of Wichita - Service Center

Very polite and knowledgeable service rider. Service was quick and efficient. Took my car in to have paint checked and found my battery was low and had it replaced on the spot. Service was quick and efficient. Took my car in to have paint checked and found my battery was low and had it replaced on the spot. More

Service appointment I was informed of the cost of the services I requested beforehand, and everyone was professional and kept me informed when there was a longer wait. I was informed of the cost of the services I requested beforehand, and everyone was professional and kept me informed when there was a longer wait. More

Better than ever My service rep we Tim. He took care of everything with great professionalism. When one problem came up with the detail , he was genuinely concerned an My service rep we Tim. He took care of everything with great professionalism. When one problem came up with the detail , he was genuinely concerned and has made arrangements for me to bring back the truck next week. More

Bad customer service the adviser who helping me was very rude. He is not very friendly. He over charged me. 58 dollars for conventional oil change I have to wait 1 hour the adviser who helping me was very rude. He is not very friendly. He over charged me. 58 dollars for conventional oil change I have to wait 1 hour 48 minutes for oil change. More

Excellent service by Joe Donath - very professional. The service has greatly improved. Joe took the time to follow up a day later to make sure everything was working ok. That is much appreciated. That is c service has greatly improved. Joe took the time to follow up a day later to make sure everything was working ok. That is much appreciated. That is called excellent customer service More

Omar’s & Julio’s performance I had received a letter from Toyota involving a potential recall on my brakes. I brought my car in to have it checked to see if it was one of the aff I had received a letter from Toyota involving a potential recall on my brakes. I brought my car in to have it checked to see if it was one of the affected vehicles. Omar was the technician manager that handled my car, and arranged for transportation from Julio. Julio drove me to and from my home while the work was being done. Both men did an outstanding job representing Eddie’s Toyota. They were prompt, efficient, thorough in their explanations, and incredibly courteous. Please convey my appreciation to them both. Thank you, Debra Anton, 2011 Toyota Prius More

Great experience Came in with baby and toddler due to service light. They got me in, very pleasant, accommodating and efficient! Extremely clean friendly environment! Came in with baby and toddler due to service light. They got me in, very pleasant, accommodating and efficient! Extremely clean friendly environment! Would recommend. More

Awesome I have never experienced the way serviceing your vehicle should be until I went to Eddy’s. Gerardo went above and beyond to help me with a constantly I have never experienced the way serviceing your vehicle should be until I went to Eddy’s. Gerardo went above and beyond to help me with a constantly smile on his face. He was extremely knowledgeable and pleasure to work with. He truly cared about us and problems we were experiencing. Gerardo is truly an asset to that company. More

Service center is a scam Took my in to Eddy’s trucks ac was stuck on said they would look at it and give me a quote,they called later in day and said they had found a loose w Took my in to Eddy’s trucks ac was stuck on said they would look at it and give me a quote,they called later in day and said they had found a loose wire and it would be 300$ to fix before they could find problem ,I declined and pick up truck now the heater was stuck on , I asked them what they did to it and they said nothing I got home and looked behind the glovboxs and found 4 cut wires hidden up above blower found the other end hidden where it was cut.all 4 wire were cut. Straight across . Also they had to break the bracket off that holds the tie strap that holds the wires to pull the wires up and hide them so high up behind the dash, man that work on truck was Tristan Moyer he is running quit a scam. This is no less then vandalism.they have been couht this is so dishonest,thank before you take your vehicular I ther More

Worst sales and service in wichita It is very sad that in an area of 500K people one dealer is all we have for Toyota and it is by far the worst in town. You see most of the Toyota car It is very sad that in an area of 500K people one dealer is all we have for Toyota and it is by far the worst in town. You see most of the Toyota cars in my are come from out of town as they want to avoid Eddy's altogether. Because of this the dealer pushes more and more gimmicks and silly advertisements. The did not service my wife's Highlander on several occasions, even though we thought it was better to use the dealer to try and hold up the extended warranty. The result was a $13000 bill for a new engine when the car was at 77,000 miles and was out of it's 75,000 Toyota extended warranty. More