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Eddy's Toyota of Wichita - Service Center

Wichita, KS

3.9
226 Reviews

226 Reviews of Eddy's Toyota of Wichita - Service Center

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May 01, 2025

Excellent dealership. Professional and knowledgeable personnel. Won't take my car for service anywhere else. More

by lymerma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler West
May 01, 2025 -

Eddy's Toyota of Wichita responded

We're delighted to hear that you had such a positive experience with our team at Eddy's Toyota. Thank you for your trust and support!

May 01, 2025

Jason my rep was courteous and took care of my service timely. Appreciated the service plus inspection. The car wash was appreciated as with all rains needed it More

by sharonhockersmith49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Eddy's Toyota of Wichita responded

We're delighted to hear that Jason provided courteous and timely service during your visit to Eddy's Toyota, Sharon. It's great to know you appreciated the inspection and car wash too! Thanks for sharing your experience with us.

April 30, 2025

Very knowledgeable they get their stuff done when they say they’re going to. They wash your car every time you go in. More

by Leonard3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Eddy's Toyota of Wichita responded

We're delighted to hear that you appreciate the efficiency and service at Eddy's Toyota. Thanks for highlighting our team's commitment to keeping your car clean too!

April 25, 2025

They listen and do exactly what I ask for. I appreciate this about them & they are all helpful. More

by debbyplatt41053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Apr 28, 2025 -

Eddy's Toyota of Wichita responded

This feedback makes our day! Thank you for trusting Eddy's Toyota with your business!

April 13, 2025

Tyler is an excellent team member and takes great care of my needs.The work is always great. Gary Frazier More

by Seashelley55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler west
Apr 14, 2025 -

Eddy's Toyota of Wichita responded

Thank you for the wonderful feedback! We're delighted to hear that Tyler has been taking excellent care of your needs at Eddy's Toyota. We appreciate your support and look forward to serving you again in the future!

April 11, 2025

They are always helpful and pleasant even if I don't have an appointment. Appreciate the complementary coffee and popcorn. More

by rwms2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Eddy's Toyota of Wichita responded

We're delighted to hear that you enjoy the service and amenities at Eddy's Toyota! Our team is always here to help, whether or not you have an appointment. Thanks for sharing your experience with us!

April 10, 2025

I think Eddys Toyota is fair at least they try to be more fair than some of the other dealerships. Some tried to take advantage of seniors it’s just that I am a senior in age, but my mind and heart is young. More

by Dianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Eddy's Toyota of Wichita responded

Dianna, we're glad to hear you felt treated fairly at Eddy's Toyota. We strive to provide a respectful and honest experience for all our customers. Thank you for sharing your thoughts!

April 04, 2025

I've hald multiple disappointing experiences at this dealership. I took my truck in there for a recall- they did not fix the issue and my truck display screen still says I need to take it in for a reca More

by adampsteiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerard
Apr 07, 2025 -

Eddy's Toyota of Wichita responded

Adam, I'm sorry to hear about the ongoing issue with your truck recall. We strive for thorough and effective service, so it's concerning that this wasn't resolved during your visit. Please reach out to us directly so we can address this matter promptly and find a solution for you. Thank you, Ashley Cummings - Corporate Customer Relations Manager - 316-652-2122

April 02, 2025

Jose (Eddy's Toyota Service) is wonderful to work with as he cares about the service he provides to his customers! He is always pleasant to work with and I know he cares about assisting me regarding all of m More

by courtnymlls45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Eddy's Toyota of Wichita responded

We're delighted to hear that Jose has been providing such exceptional service at Eddy's Toyota! It's great knowing you feel well taken care of and can trust our team with your vehicle needs. Thank you for sharing this feedback, Courtny!

April 02, 2025

Oil change, tire rotation, and fluid/filter check was efficient, quick and reasonable priced. My service tech, the assistant manager, Hong, was polite and professional. I would book service here again. More

by A.R. Friday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hong Fou
Apr 02, 2025 -

Eddy's Toyota of Wichita responded

Thank you for sharing your experience! We're delighted to hear that Hong and the team at Eddy's Toyota provided efficient and professional service. We look forward to welcoming you back for future maintenance needs!

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