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Eddy's Toyota of Wichita - Service Center

Wichita, KS

4.0
237 Reviews
Call Service Center (316) 652-2222

237 Reviews of Eddy's Toyota of Wichita - Service Center

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July 11, 2025

Easy to schedule appt. Gave me an expected finish time and kept it. Provided free car wash and vacuum. Perfect! More

by kipton_wilson
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Eddy's Toyota of Wichita responded

It was our pleasure to assist you! Thank you for choosing Eddy's Toyota and highlighting the great work we do here. We look forward to welcoming you back in the future!

July 01, 2025

I’m really upset because they scratched my car during the service. And they didn’t tell me anything about it. More

by nglinh822000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry West
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Eddy's Toyota of Wichita responded

We are truly sorry to hear about the scratch on your car during service. We strive for transparency and quality, so it's concerning that this wasn't communicated to you. Please reach out so we can address this issue directly and find a resolution together. Thank you, Corporate Customer Relations Manager

Jul 02, 2025 -

nglinh822000 responded

It’s happening yesterday 07/01/2025, around 10 am on my Rav4.They are all known about it, the customer service front desk and the mechanic. Nobody told me about the scratch . I paid for the service , I should enjoy it but really upset.

June 29, 2025

I am very happy with their service for recall. They are punctual and active. Good job! More

by Md Ibrahim Kholil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Eddy's Toyota of Wichita responded

Happy customers make us happy! Thank you for reviewing Eddy's Toyota. Safe travels!

June 24, 2025

Helped me when radiator busted and saved the day. Worked on my car quickly and got it fixed the next day. More

by Sdmorrow1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Eddy's Toyota of Wichita responded

We're so glad to hear that our team at Eddy's Toyota was able to assist you promptly and get your car back on the road! Thank you for sharing your experience with us.

June 17, 2025

A little pricey for their service but very professional and friendly. They also charge you 3% for using a credit card doesn't sound like a whole lot until you have a Warner $2,000 bill. More

by jalbritton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leeson
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Jun 18, 2025 -

Eddy's Toyota of Wichita responded

Thank you for sharing your feedback! We're glad to hear that our team at Eddy's Toyota provided professional and friendly service, even though the costs were a bit higher than expected. We appreciate your understanding regarding credit card fees and hope to see you again in the future!

June 13, 2025

Leeson Mouangdy and Kelly Shaw took good care of my 2007 Yaris. Friendly and courtesy. Car runs great with no problems. The person who took care of the appointment over the was very nice. Thank you all, hav More

by aaroni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leeson Mouangdy and Kell Shaw
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Jun 16, 2025 -

Eddy's Toyota of Wichita responded

Aaroni, we're delighted to hear that Leeson and Kelly provided excellent service for your Yaris at Eddy's Toyota. Thanks for sharing your experience with us! Safe travels ahead!

June 11, 2025

Outstanding service could not be better would recommend to friends I am traveling & newsed service & Jason took care of me More

by sunvalleyray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Eddy's Toyota of Wichita responded

We're delighted to hear that Jason provided you with outstanding service during your visit at Eddy's Toyota. Thank you for recommending us, and safe travels on the road!

June 06, 2025

I was happy with my experience on both my cars that I had serviced there. More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Eddy's Toyota of Wichita responded

Thanks for trusting Eddy's Toyota with your vehicle's care, Jo!

June 06, 2025

I've come here many times for servicing my car. I like coming here. A good place to service your vehicle. A little pricey but worth your money More

by jay.mehta101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jun 09, 2025 -

Eddy's Toyota of Wichita responded

Thank you for your feedback, Jay! We're glad to hear that you've had positive experiences with our service team at Eddy's Toyota. We appreciate your continued trust in us and look forward to serving you again soon!

May 23, 2025

Excellent service. Also in and out in 45 minutes. Tyler did great service. Great place. More

by lindawil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
May 27, 2025 -

Eddy's Toyota of Wichita responded

We are glad to hear that Tyler and the team got you back on the road quickly. Thanks for choosing Eddy's Toyota.

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