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Eddy's Toyota of Wichita

Wichita, KS

3.6
652 Reviews

7333 East Kellogg

Wichita, KS

67207

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652 Reviews of Eddy's Toyota of Wichita

April 11, 2025

They are always helpful and pleasant even if I don't have an appointment. Appreciate the complementary coffee and popcorn. More

by rwms2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
Apr 11, 2025 -

Eddy's Toyota of Wichita responded

We're delighted to hear that you enjoy the service and amenities at Eddy's Toyota! Our team is always here to help, whether or not you have an appointment. Thanks for sharing your experience with us!

April 10, 2025

I think Eddys Toyota is fair at least they try to be more fair than some of the other dealerships. Some tried to take advantage of seniors it’s just that I am a senior in age, but my mind and heart is young. More

by Dianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
Apr 10, 2025 -

Eddy's Toyota of Wichita responded

Dianna, we're glad to hear you felt treated fairly at Eddy's Toyota. We strive to provide a respectful and honest experience for all our customers. Thank you for sharing your thoughts!

April 08, 2025

Sam is a great salesman! He answered every question I had! He knew not only the car I wanted but others. He sold me the car that we both agreed I needed. More

by landbybill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Elledge
Apr 08, 2025 -

Eddy's Toyota of Wichita responded

We're delighted to hear that Sam provided you with such knowledgeable and attentive service at Eddy's Toyota! It's fantastic that he helped find the perfect car for your needs. Enjoy your new ride, and thank you for choosing us!

April 04, 2025

I've hald multiple disappointing experiences at this dealership. I took my truck in there for a recall- they did not fix the issue and my truck display screen still says I need to take it in for a reca More

by adampsteiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerard
Apr 07, 2025 -

Eddy's Toyota of Wichita responded

Adam, I'm sorry to hear about the ongoing issue with your truck recall. We strive for thorough and effective service, so it's concerning that this wasn't resolved during your visit. Please reach out to us directly so we can address this matter promptly and find a solution for you. Thank you, Ashley Cummings - Corporate Customer Relations Manager - 316-652-2122

April 02, 2025

Oil change, tire rotation, and fluid/filter check was efficient, quick and reasonable priced. My service tech, the assistant manager, Hong, was polite and professional. I would book service here again. More

by A.R. Friday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hong Fou
Apr 02, 2025 -

Eddy's Toyota of Wichita responded

Thank you for sharing your experience! We're delighted to hear that Hong and the team at Eddy's Toyota provided efficient and professional service. We look forward to welcoming you back for future maintenance needs!

April 02, 2025

Jose (Eddy's Toyota Service) is wonderful to work with as he cares about the service he provides to his customers! He is always pleasant to work with and I know he cares about assisting me regarding all of m More

by courtnymlls45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
Apr 03, 2025 -

Eddy's Toyota of Wichita responded

We're delighted to hear that Jose has been providing such exceptional service at Eddy's Toyota! It's great knowing you feel well taken care of and can trust our team with your vehicle needs. Thank you for sharing this feedback, Courtny!

March 16, 2025

Had car ready as said in check and car was clean and ready to go More

by Kent1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
Mar 17, 2025 -

Eddy's Toyota of Wichita responded

Thank you for your confidence in Eddy's Toyota! We appreciate your business, Kent.

March 12, 2025

Shady dealership, don't get me wrong I love my Toyota but wish I did not buy it from this dealership. I bought the extended warranty and maintenance package that was supposed to cover my wheels and tires. B More

by james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Werts
Mar 12, 2025 -

Eddy's Toyota of Wichita responded

James, I'm sorry to hear about the confusion with your warranty and maintenance package. We strive for transparency in our offerings, so it's concerning to learn that this wasn't clear during your purchase. I'd like to discuss this further and see how we can address any misunderstandings. Please feel free to reach out at your convenience. Thank you, Ashley Cummings - Corporate Customer Relations Manager - 316-652-2122

March 11, 2025

Our dealer Danny was great, very nice guy and helped us a ton with our trade ins. More

by Nhan Do
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Mar 11, 2025 -

Eddy's Toyota of Wichita responded

It is great to see that Danny was so helpful during your trade-in process! Thanks for choosing Eddy's Toyota.

March 07, 2025

They desperately need to hire more help in their financial department. Ray was great but the process was way too exhausting! More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane, Tallon, and Ray
Mar 07, 2025 -

Eddy's Toyota of Wichita responded

Brian, thank you for your feedback. We're glad to hear Ray provided great service, but we apologize for the delays in our financial department at Eddy's Toyota. Your comments are valuable and will help us improve!

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