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Edd Rogers Valley Ford - Service Center

Sparta, TN

4.8
64 Reviews
Call Service Center (931) 738-2311

64 Reviews of Edd Rogers Valley Ford - Service Center

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August 10, 2024

Rhonda and her staff do a great job. Professional, friendly and knowledgeable and willing to assist More

by erniedarlawilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts manager
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Aug 12, 2024 -

Edd Rogers Valley Ford responded

Mr. Wilson, thank you for your review and loyalty! Without you there is no us!

June 16, 2024

Knowledgeable, did what they said they would do kept me updated on the progress of the repair, would recommend More

by BERNARDS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Edd Rogers Valley Ford responded

Thank you for your kind review! As we say here at Valley, without you, there is no us :)

June 01, 2024

All good work , until the end, drove vehicle about 2miles down the road and realized my hood wasn’t latched all the way…. I had under passenger dash work performed . More

by Krluna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Jul 29, 2024 -

Edd Rogers Valley Ford responded

Thank you, Mrs. Luna, for your review. I was happy to hear the guys here at Valley were able to resolve the faulty latch issue and get you back on the road as quickly as possible. We appreciate your loyalty. Hope you're having a great summer!

May 30, 2024

responsive service personnel, professional mechanics and the dealership will what is necessary to mitigate any customer inconvenience. More

by LUKE-DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronda, Samantha, Chris, Shane
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May 18, 2024

Great place to buy a vehicle and to have it serviced. They do an excellent job! More

by HNAPPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Flatt
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May 01, 2024

They were all so nice and help me out on my car done a good job More

by DEBORAHMCDANIEL240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Flatt
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April 17, 2024

May not be the biggest service department but at least they will treat you fair More

by CAMERONECHOATE.CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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April 06, 2024

great place to buy auto for good deals and friendly people. good service dept to take care of your service needs and repairs. More

by JOEANDJUDY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : christy
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April 04, 2024

I bought my 2020 Edge and my Husband bought his 2019 F150 from Edd Roger’s Valley Ford. We were very satisfied with the sales team. They were very knowledgeable about the vehicle and answered our questions. More

by TCOPE3392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t recognize any of the sales team. The guys that we dealt with are not there anymore., Phillip Flatt
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March 28, 2024

People in the service are nice and helpful. that is all you get from me at this tim e. More

by dandcork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Flatt
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