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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
244 Reviews
Call Service Center (563) 659-3225

244 Reviews of Ed Morse Chevy GMC North - Service Center

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February 02, 2024

Awesome experience, quick and very professional. Service staff stayed in constant contact and walked me through all repairs. Service advisor who handled my vehicle was amazing and very knowledgeable More

by QT39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
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Feb 02, 2024 -

Ed Morse Chevy GMC North responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 30, 2024

Overall great experience! Ryan was very helpful and communicated clearly and quickly! He got my vehicle in the same day I called. Couldn't be happier with my service! More

by CONOR0222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Shadden , Casey Smith, Brandi Benyo
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Feb 01, 2024 -

Ed Morse Chevy GMC North responded

Thank you for taking the time to write this review. We are pleased to hear that Ryan was able to provide an efficient and overall positive experience. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 21, 2024

The service managers contacted me right away with the diagnosis and offered me a the options to correct the problem. They completed the work and under estimate. Pleased with all phases of the service dep More

by DRBOESCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 17, 2024

Final bill exceeded quote by > $120. Unable to get explanation of excess cost. Had to pay for transmission flush BEFORE we submit for warranty. With a $300 deductible + 280 for flush + More

by ANGARENSDORF
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure - service person on staff Dec 30 at 11:30 am, Brandi Benyo
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Jan 19, 2024 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 08, 2024

Anytime I have been there the staff has always friendly, helpful and able to get me in fitting my schedule More

by WCPAD5292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
Report | Print
Jan 10, 2024 -

Ed Morse Chevy GMC North responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 08, 2024

I was met promptly. and the car was ready when promised. So far no issues wiith what was done. More

by CJEBICE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Benyo
Report | Print
Jan 10, 2024 -

Ed Morse Chevy GMC North responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 04, 2024

I had great service. The personnel were all very friendly and helpful! They even washed my car! 😍 More

by HDIWILHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
Report | Print
Jan 04, 2024 -

Ed Morse Chevy GMC North responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 03, 2024

very good service and also quick while I waiting at the dealership, I'll recommend it More

by JJREYNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Ed Morse Chevy GMC North responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 02, 2024

Service was exceptional, was in and out in a few hours. Tech was very knowledgeable. More

by Bleufox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Gehn, Casey Smith, Brandi Benyo
Report | Print
Jan 04, 2024 -

Ed Morse Chevy GMC North responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 01, 2024

Chad does excellent work. He also checked into options on body repair options for me More

by Lrussell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Blake
Report | Print
Jan 03, 2024 -

Ed Morse Chevy GMC North responded

We are truly grateful for this awesome review! We are thrilled that Chad was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Ed Morse Chevy Buick GMC North Team

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