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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
242 Reviews

242 Reviews of Ed Morse Chevy GMC North - Service Center

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August 20, 2024

Rex was amazing from having to wait for a new transmission, when it got here got me right in, put me right in a loaner car, and is just an awesome guy. Awesome experience I'll want him if I have More

by kristintrapkus@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Rex at Ed Morse Chevrolet GMC DeWitt. It's great to know that he was able to assist you promptly with your transmission needs and ensure you had a loaner car in the meantime. We look forward to seeing you again, and we appreciate you recommending Rex for future assistance! Safe travels! Sincerely, The Ed Morse Chevy Buick GMC North Team

August 16, 2024

Nice people and great service and real pleased with the work done there in all... More

by LRANDLE6327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo, Kyle Gehn
Aug 19, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your kind words! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience at Ed Morse Chevrolet GMC DeWitt. Our team is dedicated to providing excellent service, and it's wonderful to know you were pleased with the work done. We look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

June 14, 2024

Bought my car there and was very impressed with my salesman Tom. Also had to take it out for a check engine problem and they fixed and ordered me some some new car mats because the other ones didn't f More

by tmchristoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
Jun 18, 2024 -

Ed Morse Chevy GMC North responded

Thank you for choosing Ed Morse Chevrolet GMC DeWitt for your car purchase! We're delighted to hear about your positive experience with our salesman, Tom, and how we were able to address the check engine problem promptly. We appreciate your kind words and look forward to servicing your car in the future. Drive safely! Sincerely, The Ed Morse Chevy Buick GMC North Team

June 13, 2024

Very welcoming greetings the minute we walked in the door. The dealer we had was very hospitable and worked with us. More

by frissabelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo, Bob Smith
Jun 15, 2024 -

Ed Morse Chevy GMC North responded

Thank you for choosing Ed Morse Chevrolet GMC DeWitt. We are delighted to hear about your positive experience with our welcoming team and hospitable service. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

June 04, 2024

James and Deb are the reason I am there! Their commitment to the customer is amazing! Thank you everyone at the Ed Morse group. More

by BOBSANDRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo, Kyle Gehn
Jun 06, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your kind words and recognizing James and Deb's exceptional customer commitment at Ed Morse Chevrolet GMC DeWitt! We truly appreciate your positive feedback and hope to see you again soon. Sincerely, The Ed Morse Chevy Buick GMC North Team

May 22, 2024

Thank you Tom the Undertaker for getting me into an amazing first car! You made the process so easy and understandable for me. And thank you to Caileb for your help as well! It was an absolute pleasure More

by madelynnjachino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calieb McKenzie
May 24, 2024 -

Ed Morse Chevy GMC North responded

Thank you, Madelynn, for choosing us for your first car purchase! We're thrilled to hear that Tom and Calieb provided you with an excellent experience. Enjoy your new car, and don't hesitate to reach out if you need anything in the future. Sincerely, The Ed Morse Chevy Buick GMC North Team

May 22, 2024

Been going here for over 20 years. I feel I’ve always been treated fairly and I like the people. More

by RNIELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Ed Morse Chevy GMC North responded

Thank you for being a loyal customer of Ed Morse Chevrolet GMC DeWitt for over 20 years! We truly appreciate your kind words about our team and the service you've received. We look forward to continuing to provide you with excellent service for many years to come. Sincerely, The Ed Morse Chevy Buick GMC North Team

May 21, 2024

Rex does a good job of making sure that the vehicle is inspected and makes sure you know what needs to be done or what to keep watch for. More

by ARTHOFERAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Ed Morse Chevy GMC North responded

Thank you for taking the time to leave a positive review for Ed Morse Chevrolet GMC DeWitt. We appreciate your feedback on Rex's thorough vehicle inspections and communication. We look forward to seeing you again for your future automotive needs! Sincerely, The Ed Morse Chevy Buick GMC North Team

May 20, 2024

Deb provides great customer service! She is always reaching out to me to let us know about upcoming truck availability, along with rebates and incentives. She accommodates our schedule More

by Julie Delp
Recommend Dealer
Yes
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Ed Morse Chevy GMC North responded

Thank you, Julie, for taking the time to share your positive experience with Deb at Ed Morse Chevrolet GMC DeWitt. We are thrilled to hear that she provided you with great customer service by keeping you informed about truck availability, rebates, and incentives. It's fantastic to know that she accommodated your schedule for truck delivery. We appreciate your kind words and look forward to the opportunity to work with you again in the future. Sincerely, The Ed Morse Chevy Buick GMC North Team

May 15, 2024

Well twice they have parked my car up on the curb after washing it. For them doing that I received a coupon for a free oil change. After they changed the oil the last time I checked the dipstick upon arriv More

by DALTON HUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Boris Cvijetic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Smith
May 17, 2024 -

Ed Morse Chevy GMC North responded

We appreciate your feedback, Dalton. Customer satisfaction is our top priority, and your experience does not reflect our standards. We take your concerns seriously and would like the opportunity to address them. Please reach out to us directly so we can ensure your issues are resolved promptly. Sincerely, The Ed Morse Chevy Buick GMC North Team

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